Customer Ratings & Reviews

This laptop is trash don’t buy it slow very laggy just terrible

Very slow, do not get. Even with good wifi it’s still slow.

Horrible worst purchase the tab button keeps sticking

Will never buy anything from bestbuy again .. very disappointed no other words .

Laptop mouse pad stopped working. Called help desk tried to feature laptop

Froze up after one hour use. Had to return. Easy return, bought a Lenovo.

2 months not working. I have a laptop with 7 yes still working

Great item i love how sleek it is and my kids love it too

Absolute trash. Randomly shuts off while I’m using it.

IT LOOKED AND FELT CHEAP IT LOOKED AND FELT CHEAP IT LOOKED AND FELT CHEAP

Terrible. Broke, right away. Besy Buy wont help.

Screen damaged during shipment. Shipping box crushed.

Computer went out and won’t come back on. Screen flickering on and off

I am not satisfied with this item it does not meet my specifications

Complete garbage. Already returned it to BestBuy for a full refund.

This computer runs extremely slow and I hoping to return it.

Constantly froze, ended up returning within a few days

Don't like slipped out of table and broke screen .

I have had this a few months and overall I like it a lot. I use it mainly to watch online videos. I run the HDMI output to my video projector. For web sites like youtube I play the videos off my Fire Stick, but some of the videos I watch are on free-speech platforms like Locals and those aren't all available on Fire Stick. The next thing I have been working on doing with this laptop is to see whether I can use it as a music server when I am working out. My plan was to run songs on the laptop on itunes and run the audio from the headphone jack to a bookshelf stereo. One challenge was that my itunes library is too big to fit on the laptop's storage. Fortunately I just discovered that you can open itunes in a way that lets you select an alternative itunes library. So I was able to open itunes so that it is linked to my itunes library which I have on a flash drive plugged into the USB port. Looks like it works just fine. My one remaining concern is that it appears that the sound output from the headphone jack is weak and not very good fidelity. I tried outputting it to my stereo receiver and I had to crank the volume way up and the bass and treble seem poor. Now this would appear to be a weakness not just for my particular application but in general if you want to listen to music from the laptop. The sound quality is poor if you listen to the laptop with earbuds. I think the audio straight out of the laptop's speakers is pretty poor also. I think the sound quality is better if you are exporting the signal from the laptop's HDMI port, but that's an awkward interface if you are just want the audio output and not the video. My HP desktop PC puts out decent audio so I don't see why they can't make all their computers that way. Overall, though, it's a good laptop.

If you’re looking for something within your budget this is the perfect laptop. I’ve had this laptop for four years now and still works like a gem. Mind you I only use it for Sims