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Customer Ratings & Reviews

Your price for this item is $212.99
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The comparable value price is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 3090 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the price, ease of use, lightweight design, and color options of the 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC. They appreciate its affordability, user-friendly interface, portability, and stylish appearance. However, some customers have concerns about the limited storage space, keyboard sturdiness, overall performance, memory capacity, and its suitability for gaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,090 of 3,090 reviews
  • Rated 3 out of 5 stars

    Just the basics

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a basic laptop no frills. The color ordered was pale gold what arrived is a bluish color.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No more Best Buy for Me!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is a disgrace! They treat people like crap! I will never do business with these people again!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed in HP low end laptop - unusable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couple of reasons for a 1 star: 1. I like using the Chrome browser, Google.com. I had to take the machine out of "S" mode, to be able to load Chrome. Once I had Chrome loaded, It would take over a minute to load the Google.com page. And sometimes it would stop trying to load. 2. The Memory stayed pegged to 100% all the time. No processes showed as running (besides Task Manager) Not sure what this was all about. I tried to restart several times and got the same result. I don't need horsepower, I am not gaming on the laptop, and want a simple, inexpensive laptop that I can load Microsoft Office (not 365 as I do not want a subscription to pay for), browse the web and my emails, and on occasion, get on a WebEx meeting. I would figure a $230 laptop could do the trick.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Why is it laggy?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So when im playing a game it lags. Even tho i didn’t waste the storage space. Somebody please tell me how to fix the lag issue.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Thumbs Down

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great but runs like a dinosaur. Great as a word processor.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Started blinking black after a few weeks of use.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked well in the first weeks, however now the screen is blinking black once in a while. I will contact Best Buy to see what I can do. I really would like it to be fixed, or exchange the computer for a new one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Minecraft laggy for laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad thought it would not be too laggy playing Minecraft but it was super laggy could not even start the game terrible do not buy to play Minecraft or any other game

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quit sending me emails you have the wrong account. Did not buy any computer from you cease the emails now

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT PURCHASE HP EVER !!!!!!!!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give it zero stars I would. Hard drive failed after just 2 years. Lost everything.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap quality had to return

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible and slow even for really basic stuff. Would not recommend.

    No, I would not recommend this to a friend