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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers highly value the 14" Laptop for its overall performance, portability, and lightweight design. Many appreciate its battery life, size, color, and affordable price. However, some customers have expressed concerns regarding the processor speed, screen quality, and limited storage and memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 7,178 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this . Gave me everything i desired. Use it for work and have had no trouble

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for my needs. It is lightweight and very responsive. The display is crystal clear, and set up was easy. This is an affordable laptop that gets the job done. Best Buy was able to deliver this item quickly. I definitely recommend this item. It's really great for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Ram

    Rated 2 out of 5 stars

    Frustrating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is slow and constantly freezes up. It takes a long time to start. I suggest buying something with more ram and CPU.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the computer it is great it is fast and reliable it helps me alot love it very much would recommend it to everyone it is good quality

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does everything I need it to. Very easy to set up & use, easily connects to WiFi and printer, lightweight, too.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    review

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop amazing with traveling small but awesome laptop

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to learn how to use. Simple and great speed. Compacted and I use it daily for school and work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hp

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Came in handy for school work and works well in rough terrain because I’m always in the woods for the military.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price , use it everyday day , big screen recommend this paptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable basic computer at a very good price. Probably going back for a printer soon. I like the customer service and selection every time I shop at Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Solid laptop for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a cheap laptop with good battery life and it works better than I expected it to

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this laptop for using it to show results of a body check. It is doing great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    WOW!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this as a gift for my lady and she loves it! she loved it so much she went out and got another one so she had two laptops!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very outstanding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's economical and works great for school work or play. Very efficient and seems durable i love hp products always a great choice.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great little laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little lap top for what i need it for. If youre a student or someone who just needs a decent basic laptop then this is for you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy buys

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it over a year now and no problems with any of my products easy to shop at Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good price !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price ! Best Buy is best for buy buy buy ....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Good for an extra laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good inexpensive laptop. Pretty good construction not cheep thin plastic like other low cost laptops. Good for checking email and web searching and check Best Buy sales. I don't do any gaming so I can't say if it works ok for lite gaming or not. I removed the 4 gig ram chip and replaced it an 8 gig. That is the most it will take. It helped it a lot. My battery life is really good. 12 hours of use and still had 55% battery left. I have owned a lot of HP laptops and never have been disappointed with any of them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Looks like new and all accessories were oncluded in the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for this laptop. I especially love being able to purchase the extended warranty.

    I would recommend this to a friend