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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, portability, lightweight design, and good battery life. However, some users have expressed concerns regarding its processor speed, which can struggle with basic tasks, and limited storage capacity. Additionally, issues with screen quality, insufficient RAM, and limited memory have been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 237 Showing 4,721-4,740 of 7,189 reviews
  • Rated 5 out of 5 stars

    the best service for my business equipments

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With My Best Buy Total™ membership I got a lot of benefits and savings, and the Geek tech support is amaizing and 24/7 !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is super fastand easy to use, and the definition of the screen is incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade at a low price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is lightweight, runs well and is very fast compared to my previous Chromebook.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Good value laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy, useful, low-end laptop does everything needed for works - office, internet, etc. If you keep all your documents on the cloud, the low amount of storage isn't a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Absolutely amazing for any online work. I use it to work from home fast quality Internet, and loading.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok it blacks out when there’s too much going on, it’s slow, and a lot of things don’t work like downloading files that aren’t in the store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Blue Hp

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color this my favorite laptop. First and last laptop I will ever get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with excellant customer service everyone was very nice and caring,Great job by everyone

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Junk screen

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen shattered after a month kid dropped it or something.it worked for couple month using tv as monitrr but then uodated and tv wouldnot work on hdmi or wireless..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not sharp

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you neeed patience to operate this device battery dies quick

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good little laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth the money for a cheaper school laptop. I'm using it for ceu classes. I also search the web on it, e-mail ect. It is good for those purposes.

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 5 out of 5 stars

    Great for Simple Use Laptop - Email & Web Searches

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for a 79 year-old. Simple, easy, and perfect for his email and web review for news stories and other simple searches. Memory is a bit slim once the security application was installed. This was easily resolved with a flash drive / memory stick, which was better for security as it is not accessible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect budget friendly unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful starter laptop for any student or someone wanting basic computing functionality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe the laptop I bought was of the exceptional quality and the service was second to none.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase a loap top with satisfaction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied w my purchase, the associates gave me information about the lap top, thanks for her good guide, you had a well trained staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I need.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop for school. Its great for the assignments and programs I need it for. I do everything online. Its basic and cost effective.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Slow Load, Not for College Students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up having to return this laptop. I purchased it for my son who was leaving for college. It was super slow and the pages took forever to load. Upon returning it, we checked out the one in the store that was on display and it was the same response time. This is not for people that need instant gratification nor is it for anyone needing to get to a webpage in a timely manner. If you have time on your hands...this is for you

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laptop and quickly looked online and found this laptop. Excited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lab top

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy how easy it was to order and pickup when it was ready. The salesperson was a wonderful help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop , fast & reliable. Definitely would recommend if anybody was looking for a cheap reliable laptop

    I would recommend this to a friend