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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, portability, lightweight design, and good battery life. However, some users have expressed concerns regarding its processor speed, which can struggle with basic tasks, and limited storage capacity. Additionally, issues with screen quality, insufficient RAM, and limited memory have been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 241 Showing 4,801-4,820 of 7,190 reviews
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer for basic needs, nothing fancy but good quality for good price!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and my computer. Very good purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 3 out of 5 stars

    It is a necessary evil

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a windows computer to do some of my work. This computer has a low contrast screen that is hard to read any fine print. The cursor will randomly jump to other text when you pause typing, even if your hands are not near the tough pad or mouse. Best Buy pushed Microsoft 365 at the time I purchased the computer, but 365 was already installed, getting a refund was a big headache, and they messed that up. Its only redeeming quality is it is relatively cheap.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great biy use it everyday cant go a day with out it if you need work tje buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Melissa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it took me three trips to the store to buy it the first time I was just looking the second was sold out the last I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and came in a decent amount of time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hp-14 laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good with storage amd easy to function while using

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rose Gold Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was as promised. It was discounted as an open box, but everything was intact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Birthday gift to my 16 year old for school and her business absolutely needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is running well just have some trouble with disk space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for this laptop. Easy touch screen. This is the second one I have purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for business

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting business work completed is a breeze. Streams movies and shows as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer for my daughters online school. Runs smooth and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and does everything I need. Definitely would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Indigo blue 14 inch laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it's a great item and I really loved it so much

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Works but slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works I guess but it’s incredibly slow and and downloading apps is a pain

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HSL Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dependable laptop, I am satisfied and will possibly buy more HP products.

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 2 out of 5 stars

    Just don't buy it ..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please add some money to it to get something better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality and was a good price. Looking forward to purchasing another one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT GET IT!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not get this if you are trying to use it for school!! I bought this for my kid to use for kindergarten online but it is super slow, screen is constantly zoomed in and is hard to get it zoomed out. When my son tries to join his live online classes it makes it choppy or we cant hear any audio. It also is super slow.

    No, I would not recommend this to a friend