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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, portability, lightweight design, and good battery life. However, some users have expressed concerns regarding its processor speed, which can struggle with basic tasks, and limited storage capacity. Additionally, issues with screen quality, insufficient RAM, and limited memory have been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 245 Showing 4,881-4,900 of 7,190 reviews
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Runs programs quickly and efficiently. I recommend the product. Sleek design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish and fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent laptop ..stylish and fast. I recommend this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Doesn’t have the best battery life but it will do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy for users

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Practical, convenient, excellent, and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is great for School work. I love best buy for great deals especially on open box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice machine at great price, easy to set up and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop for basic life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I love this laptop. I needed something basic for everyday stuff like paying bills, etc., so when I found this for a really reasonable price, I was excited. Holds up to what I needed it for and it sooooo light compared to my laptop before this. I even own a Cricut machine and it holds up to Cricut Design Space really well. No glitches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bargain

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an open box item. It was in great condition, as advertised. Good little workhorse.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    poor substitute for macbook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow, cumbersome, requires significant force to press / click. Not able to handle several apps running simultaneously. Thought it would be a good travel laptop but it was below expectations. Even worse its power cord is not USBC and caused issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Grand daughter birthday gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are happy with the laptop. the price was great. it performs well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She loves it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife for her business and she loves it. The speed and memory are perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for myself for work. I was easy to set up and I enjoy using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for price, perfect for students, light weight, easy set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift but will buy one for myself. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my husband and he loves using it and says it’s a great laptop for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Slow Mo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had hioes for this HP but it was a no for me. This was the slowest laptop I have ever used. Too slow.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent computer, so far have had zero issues, seems to be a rather rugged durable computer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Freshmen Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect little computer for a Freshmen in college.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this laptop since it was way to slow for my functions. Nice color!

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Very slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, there are times it’s very slow but overall works good as a school computer

    I would recommend this to a friend