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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, portability, lightweight design, and good battery life. However, some users have expressed concerns regarding its processor speed, which can struggle with basic tasks, and limited storage capacity. Additionally, issues with screen quality, insufficient RAM, and limited memory have been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 264 Showing 5,261-5,280 of 7,190 reviews
  • Rated 1 out of 5 stars

    Not good laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful product. Trying to return as I’m writing this.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good for the price. Its not a fast pc but does the job for the little its being used

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Froze a lot in the beginning it's okay now but I barely use it. Worth the price I guess, not terrible.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Bad purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To slow and every day the day and time changes I don’t recommend this

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended cheap laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer for the price, very light and portable,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my products thank Best Buy Bcz. I can find all what I need in the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good inexpensive computer for basic needs such as surfing and banking, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    H

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product wow buen producto wow.... kg

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elegance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, slender & lightweight. Excellent laptop for daily use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    EHH

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s decent but I found it very slow… at least to my liking. It’s a good starter laptop.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for what it is.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent buy for school age kids who just have a need to do school work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This was a gift

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The receiver was happy to get this gift. I guess this is ok

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Looks great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price and I love it so far... Will definitely recommend to friends..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my hp laptop, was the best decision I made …

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work from home

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for working from home. Good amount of space

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s a great laptop for school. However sometimes the buttons lag a bit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It shall do

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on this laptop. Had a couple issues after a week. Screen went blue and had to a hard reset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it she can watch all her k pop!!

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Shouldn’t sell crappy items

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slow and unresponsive. Luckily it’s for grandma

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Laptop is very slow

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this laptop and as soon as i was setting it up it was very slow, laggy, and delayed. When i try to click on a browser it takes like 1 whole minute to open. I mean its really not worth $190 and if youre going to want a laptop actually buy a good one that isnt cheap

    No, I would not recommend this to a friend