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Customer Ratings & Reviews

$217.99
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Comp. Value: $219.99

Customer reviews

Rating 4.3 out of 5 stars with 932 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 932 reviews
  • Rated 1 out of 5 stars

    Terrible even considering the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, this thing is garbage with windows installed... It is unusably slow. I did get an open box version for under 100$, so I guess you get what you pay for type of deal. But this thing is actually slower than an old desktop computer that a teenage boy has used and loaded up with viruses from questionable websites... I understand value items but don't ship this with windows it can't handle that. It would maybe work with android or a linux bases system.. I am going to be throwing mine away, I don't even feel its worth donating to the thrift shop

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT WORTH IT FIND SOMETHING BETTER

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for only 8 months and the screen just suddenly just went blank and just started flashing VERY DISAPPOINTING!!!!!Thought that by having the geek warranty I could just take it to a store well got there just be told I can’t leave it HAVE TO MAKE AN APPOINTMENT.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best school choice equipment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best choice! Has everything my college student daughter needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop. I thought it was touchscreen. But it's okay. It still getting what I need done.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Glitchy and annoying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Possibly the worst computer you’d ever buy. Let’s see. I bought this solely because my computer broke and I needed it for work but this computer doesn’t turn on half the day, holds almost no charge, and the screen flashes black and white. Just get a Chromebook hp that was slightly more expensive and lasted me two years. I’ve seen better graphics on my iPod touch from the early 2000s. Xoxo- 23F

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I wanted

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what I wanted. Delivery was on time and safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was excellent for my personal use and is very compatible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ❤️this laptop and Best Buy. I found the one I needed for school. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lapto Acer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent purchase, the price is very good and the computer is of very good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable and awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. The set up was very easy and it came with 3 free trials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    need a lit keypad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I like this item. I only wish that the key pad was lit so I can so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As Expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is everything I expected for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for someone’s 1st

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok for the price it is slow I think it’s definitely not for gaming

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GraetProduct

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and customer service rendered. Will purchase it again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nope.. not a good laptop for elementary school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy this laptop again. I wanted something cheap and I actually got something cheap. I bought it for my son but it is so slow. My old laptop I had back in the 1990s is better than this laptop speedwise. Normally I have high praise for Hewlett-Packard. To use Chrome for a student laptop is an act of Congress and it keeps shutting you out automatically. I am sure that I haven't tweaked operating system to allow other programs to work on it but even with the edge program is really horrible. Probably the worst Hewlett-Packard product I've ever bought. I took a Gamble and got snake eyes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service of staff & competitive price on the new laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. I need more ……………………………………….,,,,,,,,,,,,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop for basic usages

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean. You get what you pay for. It does the basics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product I would suggest this product for a fellow customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Customer service and laptop is working amazing

    I would recommend this to a friend