Customer Ratings & Reviews

needed to replace old pc that was not upgradeable to the new Windows. just keep spreadsheets and do my taxes on pc. light and easy to use. have not really stress it much yet.

Experience largely depends on what we use the product for. For me, i needed a laptop for my day to day use (mostly net surfing, emails, Zoom etc.) so didn't wanted a high end configuration laptop. The HP model perfectly fit my budget and also scored on styling. While i can live with the 64 gig in built memory, the only improvement could have been slightly better performance. Overall iam satisficed with my purchase

A new laptop for $199 I didnt think was possible. 5 stars for price, be prepared for slow operation, little storage and memory. Youtube videos will lag , but at $199, I'd say it you just need a laptop this is a great option.

Best for the money spent and a quick turnaround on purchase. In and out...

This is actually my second purchase this Laptop is the absolute best. No issues easy to maneuver through. I recommend this product to anyone.

I bought the laptop so my 7yr old son could use for school. The schools today use various applications which was slowing my laptop down. He absolutely loves using it, easy to navigate and able to get his homework done quickly. He just wish it was touchscreen like my laptop.

Prettiest color, so small, perfect for traveling!!

Great laptop easy to use it hasva long battery life.

Yes bought hp white really like it ! My cousin needed a laptop give it as a gift. She couldn’t afford one,

It's super light weight and functional. Email and web browsing are no problem.

I have enjoyed my laptop. Unfortunately, I am unable to use it for my linux class. However, it has been efficient to complete my other grad level cybersecurity hw.

It works but doesnt always turn on. It is slim and sleak and easy to navigate in windows. Very light weight!

The computer has to be one of the best devices in my home. It works really good for me and my business.

Don't expect much from a laptop that has 4GB of RAM. This laptop is good for those who are on a budget and would only like to surf the web and use Microsoft Office. With these simple tasks, my CPU is at a constant 90%+ usage. It will struggle and run slowly if you try to watch videos or have multiple windows open.

Ive been able to get alot of stuff done on thw new laptop...

Great laptop! Great price! Does everything I need it to do with zero issues!

Nice price does what I need . Helps me do gaming updates . Hood Internet great color and I bought it as a return. Paid less like new . Keep a eye out for exclusive returns used like new. I would recommend this lap top for the person at home who’s looking for a bag for your buck .

This is a horribly slow laptop. It was meant to be donated to my Church, but they would only have been frustrated waiting for the browser to load. I'm not talking about the webpage loading, I'm saying the browser takes about 15 seconds to open. Once I decided to return this to the BestBuy store, I needed to reset the operating system so that no personal data would be retrievable. This failed again and again, only stating that "Something went wrong". For over a week I continued trying until it finally worked and my data was safely removed. I then tried to return it to BestBuy, but was told because it was over the two week period from purchase, they could not take it back, even for store credit. This is the opposite of Customer Service. I have bought two laptops from BestBuy in the past 6 months. I have bought at least 10 in the past several years. I was returning this with everything intact, including the black insert to protect the screen and all of the packaging. I have been an IT professional for 30 years. I manage IT Technicians across the US and Canada for a global client. I can't tell you how very disappointed I am in BestBuy for not extending any options at all for a very disappointing purchase. This laptop will sit unused, and I've lost the purchase price because I was trying to be responsible and clear the data while preserving the original OS.

Easy to set up. Easy to use. Great little entry level laptop

Love this laptop! It’s easy to use and perfect size