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Customer Ratings & Reviews

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Comp. Value: $199.99

Customer reviews

Rating 4.1 out of 5 stars with 2468 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,468 reviews
  • Rated 2 out of 5 stars

    Pretty but Slow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to look at but had very low memory that is almost completely used just by seeing up the computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Home Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic home computer. I was looking for easy to set up- this works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but couldn’t expect this good for the right price .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, covers all of my essential needs. Would purchase again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple, yet effective

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This simple yet efficient computer gets the basics done seamlessly. The performance is reliable, making everyday tasks a breeze. Definitely a great choice for those looking for a no-frills, functional laptop. Purchased for my mom and she’s happy with the product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop I use it for all my work things and gaming projects and everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top for home schooling.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what he needed.He started 9th grade this year. He needs all the applications on it to learn remotely He uses it in his bedroom where it is quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, and experience at the local store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great laptop for light use. Perfect for school or office work.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Waste of money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wanted a laptop to browse the Internet, check emails and manage household finances. This thing can't handle the most basic of functions. When you type in office apps or email the text always populates on a three second delay. Opening a Word or PDF document takes about 30 seconds to a minute. And on boot up I get a "user profile could not be loaded" which requires rebooting two to three time to correct. Yes this is a budget priced computer and you shouldn't expect much, but this thing feels like a time trip back to 1998.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been the best HP laptop I’ve had highly recommend would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good deal!!~

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An ideal laptop!! I am very happy with it, does the job!! I got 2, one is for my dad! He loves it too!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable, for the price it was money well spent

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The worst of HP.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very slow and (my fault for thinking it was enough for a couple of games) the emmc storage drive is way too small for windows 11. Put in a few maintenance programs and now there is only 10gb left .Not sure if I can get one game in for my grandson to play with. HP should get slapped for even thinking of releasing a computer that is that bad.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. The computer is super slow even after I deleted all the bloatware. I can't have more than one tab open at a time, absolutely cant run two programs at once, and zoom is spotty which I know it a PC problem because it works just fine on my Ipad and my boyfriends pc. I really just use it to write papers, so it's good enough for me, but if you want to run anything aside from microsoft word, look elsewhere.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    What you'd expect from the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop primarily for school work, and it works pretty well for just that. It runs pretty slow so you can't have multiple windows open at the same time, but its handy for when you want to get work done on the go.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for beginner my kids love it it’s great for their schoolwork

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goldenmomx5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an inexpensive laptop for home. I just needed something for emails, social media and that sort of thing and this laptop is just right.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unsure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problems in the beginning with freezing so I’m not sure how I feel about it. I am not 100% happy with the battery life. It’s o.k. so far I guess.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    CEO, PJT Enterprises Music and Entertainment Inc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service even after the product was discovered defected . Great customer service and help . Thanks, Preston

    I would recommend this to a friend