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Customer Ratings & Reviews

$178.00
Save $21.99
Comp. Value: $199.99

Customer reviews

Rating 4.1 out of 5 stars with 2468 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,468 reviews
  • Rated 5 out of 5 stars

    Hp laptop pink

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It doesnt have a big memory but is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop perfect for my business needs and the price was affordable. Also the customer service I receive was amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Runs a little slower than other computers. Videos and pictures are a bit pixelated and blurry; not as clear as a MacBook. But decent for the price. Relatively easy to navigate. Works better once all updates have been completed. Has all the basic essentials.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue i've had is the fact that google chrome could not be used on this computer. using google chrome slows the computer but when using internet explorer is a lot faster, which makes not sense. Loved the color and the size, perfect for fitting in a backpack or school bag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love hp product (laptop), even though the lifelong of the battery don't last. The cost of the laptop was an awesome deal. Getting help was kinda slow but the workers were friendly. Thanks Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision I made

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bad boy got me through school and plenty of zooms. I was skeptical because of the reviews but gave this a chance . After I graduated I passed it down to my daughters to use for home school . It is still going strong

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay for the pricepoint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is very slow. I wish I could say I'm happy with my purchase, but for my usage, I needed a more powerful laptop. Overall, this is a good computer to do web browsing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality products long term battery storage is to carry

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it needs to do

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the one I bought was an open box and most keys didn’t work it was pretty fast. It was suffice to get me through state licensing exams that normally freezes the computer but it was pro fast and I PASSED!! I’m confident as a brand new model it will be a great laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Micro computer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer, runs a bit slow for me but works for its ppurpose

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery no to Lifey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery drains very quickly also gets hot very fast

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my mother. She uses it a few times a week and loves it. It is simple to set up and easy to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Computer Life

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, it just takes forever to cut on. The computer moves kind of slow all so.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this computer I know some said it was slow but I did not have any lag. I used it for school had no issues gray values for the proce

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my HP ;)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listen, I'll be honest, I'm not the most tech savvy when it comes to the specs of electronic gadgets.. But for the price point, this is perfect and all I needed for the basics & for on the go.. (checking emails, studying, catching up on shows). Keep in mind the size is probably best for smaller people (probably not suitable for big hands) Only saying that because at times I feel it's almost to small for me, and I'm very average sized...but still it works for me so it's perfect. I love the rose gold color too, very much suites my personality :) I am overall very pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Budget Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for what I bought it for - basic web research and word processing. Also runs my old nostalgic DOS games, so that's a plus!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy, Best Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Laptop. I also love the fact the Geek Squad personally delivered it to. E!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bang 4 ur buck !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lpve this laptop its so cute and does whats need to be done ! I got it for WFH and it is perfect highly recommend for a great laptop for a grwat price !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not tech savy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it next day.didn't think i would b able 2 use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After receiving this laptop, I have notice that it has Great battery life ⋅ Impressive connectivity ⋅ Touchscreen and you can also Flip it if you want a tablet is great on the go for traveling. It is not slow at all After much time has past, I am still loving this computer. It looks nice, works well, and the speed is fine for what I use it for....web surfing, youtube/netflix watching, homework etc.

    I would recommend this to a friend