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Customer Ratings & Reviews

$178.00
Save $21.99
Comp. Value: $199.99

Customer reviews

Rating 4.1 out of 5 stars with 2473 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,473 reviews
  • Rated 5 out of 5 stars

    Everything you need at an affordable price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer just to be able to have access to Microsoft 365 apps and the web while mobile, with the minimum investment. I couldn't be happier. This little laptop has everything you need, including plenty of input ports for peripherals. The only thing I wish it has that it does not is a backlit keyboard. At this price point, that is probably too much to ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Hp products

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price! Love the rose gold and matching wireless mouse. Use to work my second job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is right and it does the job! Windows 11 is the way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for our family for a great price!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was very slow for my tastes. It says it can handle basic gaming, but for me it could barely even handle videos!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    HP can’t install Gmail

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for my 9th grader. The only challenge is getting gmail app on this computer. It says I have to remove the s drive and it is not allowed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for a basic laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly use this for light internet browsing basic word and excel documents. It is a backup to my work laptop. It can run a bit slow but still fulfills what I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to work with it has all the features to work with

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My rating for this product is 1. This inexpensive and very basic laptop was slow in every regard, and had difficulty booting up and powering down. Fine for internet use only. Returned after 2 weeks of trying to use it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taking me some time to understand it but i love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic laptop, but inexpensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you just need a simple laptop at a low price this is a good option. No frills, a little slow, and limited memory but gets the job done.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good price but frustrating

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable but very slow! Has a hard time running multiple applications at once.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Security at Jackson crossing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent staff, service and top notch,brands,I would recommend the Jackson best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Purchases

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop I order for my 15 son and he’s in love with this laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it didn’t quite work properly, I’ve had to factory reset it twice in 30 days but I think that’s because my Wi-Fi is hacked. I suggest buying a touchscreen laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Budget Friendly Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is a little slow at first but once you continue to use it, it's fine. Works great. I am using it for school. The screen is clear and it is better than a chromebook to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it This is all I needed for just everyday checking different things

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer Education

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer suits my needs as a novice user. I would appreciate more computer education programed right into the software. Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad model,but it didn’t do what I needed for it to do.ended up getting a better model

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good value for money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's smaller than i expected but the description was accurate as to size, my bad if i dont correctly visualize. performance is fine & a good value for price.

    I would recommend this to a friend