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Customer Ratings & Reviews

$178.00
Save $21.99
Comp. Value: $199.99

Customer reviews

Rating 4.1 out of 5 stars with 2473 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,473 reviews
  • Rated 5 out of 5 stars

    Good economic laptop for school students and brows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good economic laptop for school students and for day to day activities

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great I think it would be used for minor things but definitely not gaming

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a very basic computer to run windows on. It is very basic and slow, but it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great inexpensive laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop that was inexpensive and reliable for college. This laptop is that and more. It has a sleek design making it lightweight and easy to carry. I am able to complete my work with the competent hardware qualities. I love my laptop and ordering online to pickup at my local store was a breeze!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for basing use!!! The weight and size is just right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound reliable product- shoud have bought a larger screen

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs a few kinks worked out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a few issues with downloading things and its so slow. Other then that it is ok.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Cool color

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for but it worked fine for what it was used for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works lol

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good computer cause it’s brand new right out the box and though Best Buy is one of the greatest companies to buy electronics from, to me in my opinion Hewlett-Packard brands are not as good as they use to be . Sometimes I have trouble connecting to WiFi or the computer acts like it has a mind if it’s own lol but I really I am satisfied with my purchase for the price I was able to buy it at

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fine for the price. It does lag a bit and takes a whto load. At times the screen will freeze.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for what I currently required but realized after I might need more memory.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but doesnt always turn on. It is slim and sleak and easy to navigate in windows. Very light weight!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ken was amazing in helping up decide on this laptop for my mother .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was sent a USED computer, it wouldnt sign onto wifi so on step 3 of set up it never got any further. Sent computer back the day i got it and STILL havent received a full refund. Never buying thru any other place online like this again. I thought i was buying from best buy not some person. Very unhappy this was supposed to be a Christmas gift.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I need a new computer Best Buy before school :\

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is extremely slow. I can’t get work done at all and I just got it. I was really excited to buy this computer as it would be my own and I got it at a decent price but I’m highly dissatisfied. I needed the computer for school next year and now I can’t even use it because it doesn’t work properly. Sometimes it doesn’t turn on, it doesn’t open apps when I press on them or it will completely close me out of the app as I’m trying to work on school work.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but having difficulties.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having difficulty adding software. The administrator settings from the factory need to be changed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop HP is awesome

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop , it gets the school work done . I pretty much take my laptop everywhere with me for school and work and even catching up on my shows .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great little laptop!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little laptop, good basic functionality and speed is great on the internet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This isn’t with it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but it doesn’t have much storage on it and it came with directions and told me it was touch screen but it’s not if you are looking for a gaming computer this is not it unless you buy more storage for almost a 100 dollar or get a hard drive for your computer even the extra stuff that comes with it is not free it asks for you to pay for it on the computer

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s still up and running, after over a year of use. Overall I can’t say that I’ve had any issues with the laptop

    I would recommend this to a friend