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Customer Ratings & Reviews

$238.00

Customer reviews

Rating 4.1 out of 5 stars with 1758 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers express satisfaction with the laptop's overall performance, lightweight portability, and reliable battery life. Users also appreciate the device's compact size, attractive design, and ease of connectivity. However, some customers have noted concerns regarding the limited storage capacity, processing speed, and the tendency for the unit to heat up during use. Additionally, there are suggestions that the current RAM configuration may be insufficient for some users' needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 1,758 reviews
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Storage capacity
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Good for the basics, technical issues may vary.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very much meant to be a more budget-friendly laptop, meant for those who need the very basics without too much else. You won't be able to store much on here, so you will likely want to keep this as a simple work device when away from home. You could probably stretch this out further by uninstalling some of the apps it comes with, but even the essentials are going to take up most of your hard drive. Be wary that you may have issues just starting up the laptop for the first time. When I got to the Windows Update screen, the whole process got stuck and forced me to hard-reboot the laptop, which ended up restarting the set-up altogether. It eventually did go through, but it's a very glaring mark on this laptop. Another piece of advice is to turn off the "S mode", which forces you to use Microsoft's own store for all of your app downloads. I'm sure most people use a variety of programs, so you don't need your own computer telling you what you can and can't use. I've gone over the negatives I've found, but there are some positives. The laptop itself feels sturdy despite being lightweight, and the keyboard is large enough to feel comfortable typing on (in fact, I'm using it to write this review). Sounds and video have played well enough from my experience, and at the very least it can handle some light streaming. Battery life seems adequate, and will likely vary depending on what you're doing at the time, but if you're just checking emails you could probably keep this unplugged all day with no worries. As I said before, this is very much designed to be your standard work machine without the bells and whistles. You won't be doing much if any gaming on it, and it's best saved as an emergency machine or for something to bring on trips if you need something for work or with a keyboard. I would advise testing one out in-store before deciding if this is for you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the cost. Top value for lower end computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop for the money. No chrome book, actual laptop.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Skip it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it, incredibly slow and could barely perform basic tasks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and compact and has excellent functional abilities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy grandchildren

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered 2 of these computers. My Grandaughter"s LOve them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop for using the internet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, boots up fast, great deal for under $200

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this computer's keyboard, and functionality.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very slow don’t buy it it’s not worth it pay a little bit more and get a better quality the downloading watching YouTube or zoom very slow

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    President

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst laptop ever crashes and its trash!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stop working

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter stopped working after 2 weeks

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    i like it very much

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfect and it starts up fast Not slow...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! It’s fast for what I use it for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, great price for it. Battery life is ok.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    whos fault? Microsoft or HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Laptop but Failed Miserably with Permissions, Admin Access and Exploit Security.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not durable at all very quickly was broke pefer pc over labtop

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad for the price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok laptop for the price. For the price point you can’t really complain.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Ram
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Perfect for students and casual users

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With just 4GB of RAM, this won't set any land speed records, but for casual use and school work, it is more than adequate. It's lightweight enough that it doesn't weigh down a backpack and feels well-made so I'm not worried about taking it on trips. The hinge is firm but I am still able open with one hand. Navigating online was quick with pages loading quickly. Videos played without any trouble and the screen was adequate. I did some work with Excel and Power BI and it's fine for creating smaller spreadsheets, but downloading and navigating through larger data sets definitely put the computer under some stress. Creating and viewing Powerpoint and Word documents was problem-free. I was able to do some light photo editing on Photoshop Express, but large files or heavy edits slowed the machine down. Any of the full-featured pvideoor video editors aren't going to run on this barebones on a system. For most students and casual users, this laptop is a perfect solution without sinking a lot of money into a system with more power than they need.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Nice Laptop for simple use

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop was a great upgrade for my personal home use! It was super easy to set up following directions on screen upon start up. I was able to use my cloud account to transfer files/data from my old laptop to my new one in a quick process. It came with a charging cord and has multiple USB outlets as well as HDMI. It came with a free Microsoft trial program which was also easy to connect to. The keyboard is quiet and the mouse isn’t overall sensitive. WiFi connection works great and the speed is satisfactory for my needs. I have used a few of the Microsoft programs and found all of them fairly simple to use. The picture is really clear and colors are very vivid. I’m pleased with it is lightweight making it easy to take with me while traveling. I like that it has the fingerprint id to prevent anyone else from getting access to my data. I have found the memory space to also be satisfactory for my needs as thus far. Overall I’m delighted with this HP laptop and the ease of getting it up and running on day 1!

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Tech Insider Network Member

    Rated 4 out of 5 stars

    NICE, COMPACT HP 14" LAPTOP!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice, compact HP laptop. Only 14" - so smaller than a 17" that I prefer to use - but it's lightweight and really served it's purpose for working while traveling. The BOX contained the laptop and power supply ... that's it! Things have certainly changed over the years! The initial turn-on / setup was easy but took over 2 hours! I didn't like getting a brand new laptop from HP and then have to spend the next 1 1/2 hours WAITING for Windows 11 to update. Really? This came directly from the manufacturer and should have had the latest updates to WIN11 already installed. I don't like Microsoft taking over my computers and forcing Windows/etc. updates. It's MY computer and they always screw something up or install "new features" that i don't care about nor want .... like Co-Pilot! I always prefer numeric keypads since I enter lots of numbers for the work I do, and not having a numeric keypad makes my work time longer. The one thing I really liked was the keyboard; it has a "nice feel" ... hard to explain, but it made typing easier. The keyboard is laid out differently than the other laptop and desktop I use, so I found myself having to "hunt" for keys. At least with a WHITE keyboard it was easy to find those oddball keys that you need in normal use. Processor speed was good and I didn't experience having to wait for applications to load ... it was all rather quick. Internet speed was good too! The laptop had enough connectors for USB, etc. I would recommend this HP 14" LAPTOP to anyone needing an inexpensive, lightweight computer to travel with. Now if I could elmininate some of the stuff I carry in my laptop bag while traveling....

    I would recommend this to a friend