Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • - - - -o . aeurene -o - . i - - .. - - - i - - - - - - - - 1 - I -- - -- - - - - - -e - - - - - mTAN - - - - - - - - - - . - - - Seact H- - hp : e - I - 2 - - . ! . . 4 N B -- - G - 7 - - R - 4 O - - O - 1 - i W T H T Y U I O P + % . 1 I A S D T G H J K L d - N -+ Z X C V D N M - - + I - - - - < > intel CELERON inside
  • HP 14" Laptop Best for entertainment and personal use Intel® Celeron® N4500 Intel® UHD Graphics 64 GB eMMC 4 GB RAM
  • Be Seen. Be Heard. 720p HD camera Integrated dual array microphones HD Audio with stereo speakers
  • Reliable Performance - Up to 12 hours of video playback battery life - HP Fast Charge - Intel® Celeron® processor - Microsoft Copilot AI assistance
  • Work. Watch. Stay connected. Wi-Fi 6 and Bluetooth® 5.4 USB-C® port HD display Anti-glare panel
  • Microsoft 365 Bring ideas to life. Security alert One year subscription of Microsoft 365 Office included, now with smart assistance features to boost your creativity.
  • Microsoft Copilot Get intelligent assistance and relevant answers with a single press of the Copilot key.
  • Ports - AC smart pin - HDMI 1.4b - Multi-format SD media card reader - USB Type-A - USB Type-C - Headphone/microphone combo
  • Built for a Better Tomorrow The design of this Laptop highlights HP's commitment to reducing environmental impact. EPEAT® Gold Registered ENERGY STAR® Certified
  • Alt View 6. HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Pale Rose Gold.
  • Alt View 7. HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Pale Rose Gold.
  • Accessories sold separately.
  • Delivery 4:00 PM Online Sales Tracker | Product | Total Price | Quantity | Total Price | Discounting | Discounting | Net Price | |---------|-------------|----------|-------------|-------------|-------------|-----------| | Product 1 | $100.00 | 10 | $1,000.00 | $100.00 | $900.00 | $900.00 | | Product 2 | $200.00 | 5 | $1,000.00 | $200.00 | $800.00 | $800.00 | | Product 3 | $150.00 | 8 | $1,200.00 | $150.00 | $1,050.00 | $1,050.00 | | Product 4 | $250.00 | 4 | $1,000.00 | $250.00 | $750.00 | $750.00 | | Product 5
  • What's in the Box - HP 14" Laptop - 45 W AC power adapter - Setup instructions Dimensions: - 14" (D) - 12.76" (W) - 8.86" (D) - 0.71" (H) Weight: 3.24 lb Color: Pale rose gold
  • Windows 11 Home video 1 minutes 51 seconds

HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Pale Rose Gold

Model:
14-dq3015dx/CD9Y9UA#ABA
SKU:
11500498
Highly rated by customers for:
$238.00

Customer reviews

Rating 4.1 out of 5 stars with 1758 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers express satisfaction with the laptop's overall performance, lightweight portability, and reliable battery life. Users also appreciate the device's compact size, attractive design, and ease of connectivity. However, some customers have noted concerns regarding the limited storage capacity, processing speed, and the tendency for the unit to heat up during use. Additionally, there are suggestions that the current RAM configuration may be insufficient for some users' needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,758 of 1,758 reviews
  • Pros mentioned:
    Overall performance

    Affordable home or school use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price for a home use laptop. Works right out of the box affordable and no speed issues for using office products or casual browsing. Definitely not a professional programmer or gaming system but if you are looking for an affordable home or school use laptop you won’t be disappointed.

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

    I would recommend this to a friend

  • Good for value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reliable starter computer for preteen. Great speed and programs for value

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

    I would recommend this to a friend

  • Total garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes five minutes to open a edge browser, locks up constantly. My 5yr old cellphone is quicker. Bought for my kids and didnt realize it was this bad until i needed to use it.

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

    No, I would not recommend this to a friend

  • Not worth it chile

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop last year for my birthday (rn it’s a year later) and it is one of the worst laptops yet.. It’s slow basically just worthless even chrome takes forever to load or just downloading something.

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

    No, I would not recommend this to a friend

  • Awful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst computer I’ve ever used. It takes a year to connect to a website, if it even does…. I usually get the popup that says “this page is not responding.” I’m now stuck with this piece of crap because Best Buy only allows 14 day returns. Very very frustrated

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

    No, I would not recommend this to a friend

  • Slow

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was fast for about a week, after that it’s really slow doesn’t let me download the applications I need due to “Unsafe applications”. I’ve downloaded the same app’s on my Dell Laptop with zero issues.

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

    No, I would not recommend this to a friend

  • Garbage, Buyer Beware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst purchase I have ever made, it has corrupted 2x storage devices, barely functions with no add programs downloaded, dial-up would be faster. With in the first month I had to call support and do a factory reset. Yes it is cheap but spend money and get something thag catilly is reliable.

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

    No, I would not recommend this to a friend

  • I brought mine today

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get it and upgrade everything and the whole time the keyboard doesn't work at all so, I'm thinking its the drivers and it wasn't

    This review is from HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Snowflake White

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Sams lap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no problems with it it has access to the things I need

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for a good deal and it looks like it will last a long time.

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

    I would recommend this to a friend

  • Great Value!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop and it is great for like work and social meda.

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

    I would recommend this to a friend

  • Speed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely horrible laptop extremely slow on everything.

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    A real piece of ****

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just took 17 minutes for the login screen to load.

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

    No, I would not recommend this to a friend

  • 1 star

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery does not last long it lacks horrible screen freezes if you try to open more than one app

    This review is from HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Snowflake White

    No, I would not recommend this to a friend

  • SLOW

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    literally didnt even have it for a whole 24 hours. It started glitching in the set up process. Then just fully stopped responding to the touch pad. Save your money do NOT buy this

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

    No, I would not recommend this to a friend

  • Problems with shipping run around

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for this I have not received anything don’t know problem but I will get money back and go to staples to buy all the stuff that I would like to by

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

    No, I would not recommend this to a friend

  • Exchange

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned; not what I wanted. Exchanged for a Chromebook.

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

    No, I would not recommend this to a friend

  • Cheap components

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke and won’t turn on less than a year after I purchased with light use. Do not recommend.

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

    No, I would not recommend this to a friend
Page 88, Showing 1,741-1,758 of 1,758 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.