Customer Ratings & Reviews

Even after all the updates which there was plenty, but even after updates it was slow not as slow but enough for me to return it.

I have owned a lot of various sized and powerful laptops and HP has always been a dependable brand both due to reliable machines and reputation and quality of their designs. This laptop is no different and is smaller scale 14 inch screen sized packs a nice little punch when it comes to smaller sized laptops with minimal memory and storage. This computer comes pre loaded with the latest Windows OS and is a nice design comparable to other HP laptops. With these machines you have to know what your purpose is since this is comparable to a Chromebook, less storage space packing 64GB and is a computer designed to be an internet device mostly, good for students or a professional that wants a smaller machine they can easily stick in their back and maybe use as a second laptop. Its very lightweight and the graphics are great for a machine this size. I like the fact its easy to carry and for the price point you would pay for these machines, its worth it and is easy to set up and use out of the box. In all not a bad laptop.

This laptop is the perfect size for a student. The keyboard sounds like a dream and setting up is super easy! The storage is just enough to get work done! I love it!

It’s works for my gaming devices and it’s very nice. Not only is it fast and efficient , it’s comes with Microsoft so it makes everything easy for college as well.

I returned it. Shame!! I wanted so bad to be good , I was really exited cause the reviews were very good but the reality was that it was super slow and glitchy.

The graphics are very clear and crisp and I bought this to use specifically with my cricket cutting machine. It’s able to use Bluetooth and very lightweight.

Trash. This computer doesn’t work at all! No speed you can’t do anything on it.

One of the reasons I bought this laptop was for the year free subscription to Microsoft 365. There doesn't seem to be a way to access this subscription. I have talked to Best Buy twice and still have no access.

Literally the worst computer I’ve ever used. It took 2 hours just to reset so I could return it.

VERY SLOW! The PC was purchased for my 6th grader. When attempting to access apps and browse the internet, the laptop was very slow to respond.

Not a good computer. Slow keeps freezing. Unable to connect to the internet most times.

Total piece of garbage. Takes 1 minute to open a Microsoft Edge tab? Shouldn’t be normal, hopefully I just got a faulty one.

Very affordable, works great my son loves it. He finds it very simple to use and get his online courses done. As well as watching movies and videos.

This laptop is good for what I need it to do I purchased it for my Crafting and it's working very well for that and not to mention the price it was worth my buy

Do not buy. Slow to load anything, hard to get out of smode, filled with useless apps that bogged it down further. Returned same day.

I’m not a fan of this laptop does not have space to hold all my files.

For the price this laptop is amazing. You honestly get a little more then what you pay for. If your trying to just sinply record music this laptop can do it.

Unable to handle video calls, dropped my call multiple times and wouldn't reconnect

This laptop is a great buy for the money. I really only use it to go online, check my email and watch YouTube TV while I’m working in my home office.

This laptop move so slow I get frustrated turning it on. I have not used this laptop in months because it started to run really slow. A total regret.