Customer Ratings & Reviews
- Model:
- 14-dq3015dx/CD9Y9UA#ABA
- SKU:
- 6648127
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 3.8 out of 5 stars
- Display
Rating 4.3 out of 5 stars
- Pros mentioned:Color
NEW LAPTOP
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE THE COLOR AND EVERYTHING ABOUT IT. THE PRICE I PAID FOR IT WAS ALSO ON POINT. THANKS BEST BUY!!!
I would recommend this to a friend - Cons mentioned:Processor speed
Not made for movement and college at all
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow!!! Freezes up! Not made for a college kid. Desktop freezes after setup, it sucks.
No, I would not recommend this to a friend - Cons mentioned:Storage
Laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TRASH ! no space at all low storage fast . . . . .
No, I would not recommend this to a friend - Cons mentioned:Processor speed
trash
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.trash don't buy this, it works very slowly, find better
No, I would not recommend this to a friend - Cons mentioned:Processor speed
Not worth it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow and clunky. Crashes constantly and needs a hard restart
No, I would not recommend this to a friend - Cons mentioned:Processor speed
Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is small and pretty, sleek. But for a new computer it’s very slow.
No, I would not recommend this to a friend - Pros mentioned:Portability
Great for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a computer just for writing documents and internet for a project at Church. It does the job
I would recommend this to a friend Stay away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst thing you could ever buy it was cute, but you get what you pay for, it stopped working after a year
No, I would not recommend this to a friend- Cons mentioned:Processor speed
Avoid
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow don’t buy not good wish I didn’t buy it it was a gift for my ex she hate it too
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Nice Basic Computer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good computer for the price. Not used to using Windows 11-but it seems to be working well.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Price Great laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in an emergency after a home fire. It turned out to be a very good little workhorse.
I would recommend this to a friend - Pros mentioned:Overall performance
review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for the job we're using it for. We needed windows which it has for our software.
I would recommend this to a friend - Cons mentioned:Processor speed
Painfully useless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredibly slow and unresponsive. Cannot complete even the most basic of tasks on this laptop.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Jae,
I’m very sorry to read that your computer is not running at the expected speed. I can certainly understand how frustrating it can be when expectations are not met, and I want to assure you that we are here to help.
To address your concerns and provide the assistance you need, I recommend visiting our support website at https://support.hp.com/us-en/help/computer/computer-slow. This site is specifically designed to help customers navigate through various computer-related issues, including slow speed, and find relevant solutions.
If you still need help after trying that link, please don't hesitate to reach out to our support team at support.hp.com. They are available to assist you with any technical issues you are facing and will work diligently to find a resolution.
Once again, I apologize for any inconvenience this may have caused you. We appreciate your patience and understanding, and we look forward to helping you resolve this matter promptly.
Alexis
HP Care
- Cons mentioned:Screen quality
Not even a month old an screen went black an occas
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this computer for my mom who is elderly an only uses it for zoom and Facebook lol but I bought it at end of June to give to her on her birthday an at first was great but now the screen went black an just flashes every once in awhile , it’s of course a little bit past the 15 day return time , obviously defective but looking at reviews I see others had same issue. I hope they will exchange or something because I didn’t have 200 dollars to just throw away . I mean come on it has not even been a month since bought it .
No, I would not recommend this to a friend i thank i was given a used
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not what i exspct look likes it has been used refub and sold
No, I would not recommend this to a friend- Pros mentioned:Battery life
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super Easy set up and works perfect for my online classes. It stays charged for two days!
I would recommend this to a friend - Cons mentioned:Processor speed
Rose gold hp
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow and kept freezing. Took too long to charge and was delivered to a neighbor.
No, I would not recommend this to a friend - Pros mentioned:Weight
Cute Rose Gold Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this computer and the color. It is fast, lite weight, and does what I need to do with it.
I would recommend this to a friend - Pros mentioned:Weight
Love it. ❤
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this laptop. Lightweight, fast, efficient. Couldnt ask for more.
I would recommend this to a friend Meets expectations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for standard / moderate use. Wish that it would allow face recognition. Clean sleek design.
I would recommend this to a friend