Customer Ratings & Reviews

I need a windows computer to do some of my work. This computer has a low contrast screen that is hard to read any fine print. The cursor will randomly jump to other text when you pause typing, even if your hands are not near the tough pad or mouse. Best Buy pushed Microsoft 365 at the time I purchased the computer, but 365 was already installed, getting a refund was a big headache, and they messed that up. Its only redeeming quality is it is relatively cheap.

I lovr my Hp lapto. Its light weight and the royal blur color is nice

Not as expected. But you get what you pay for. I wish I would've did more reviews on it.

Works great! Using it to run program on a plasma cuttimg machine .

This laptop is easy to use and navigate. It’s also great for school and projects

specifically purchased it for work purposes and it is doing the job

I love this laptop! It looks so rich in the Rose gold. Got a great deal too.

Excellent product It’s good for my classes and help me a lot to do my work

It's a great PC for the price. It does all the things I need a computer to do.

Excellent over magnificent I love the product would recommend 100%

Purchase 2 of these laptop for my twin nieces who left for college and both have have said it works great does more than enough for school work and for free time on the web. I was worried about memory storage but they have informed me it hasn’t beed an issue. I did also purchase it for a GREAT price it was on sale, so with that being said I’m happy with my purchase.

It’s excellent and very easy to set up I love it would definitely buy it again.

I was looking for a laptop that was easy to setup and use. This is perfect

Freezes up randomly, crashes if used longer than 30 minutes

It's been less than a month since I received the laptop, and up comes a message that the battery is holding minimal charge and may need to be replaced. I contact Best Buy, and get referred to the manufacturer since I am past the 15-day window. The mfg asks me if I have a half hour to spend on the phone; I respond not at this time. It is frustrating.

Not worth money. Super slow. Sucks. I regret buying it

Totally bad , it was so slow , it didn’t charge any page

Love HP products. This came with the Microsoft S lock. I live where there is no cell service. Microsoft want to send a text message can't get one there is no cell service. Could not down load an email service or up date the virus soft ware or get the s lock unlocking soft ware. Computer is now worth less.

Would not recommend this laptop struggle to complete basic tasks!

Purchase this laptop for my twin nieces who left for college and both have have said it works great does more than enough for school work and for free time on the web. I was worried about memory storage but they have informed me it hasn’t beed an issue. I did also purchase it for a GREAT price it was on sale, so with that being said I’m happy with my purchase.