Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Clearance
$159.99
Save $40
Comp. Value: $199.99

Customer reviews

Rating 4.1 out of 5 stars with 2510 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 2,510 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we wanted--inexpensive and easy to handle.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lap top

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it very much do everything need and it's cool

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not HAPPY

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sent a laptop with someone else’s profile on it and it was scratched. Sent the laptop back and it was received in the 13th still haven’t gotten my refund. It should take this long for my money to go back on my card

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Customer service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad customer service Incorrect product description

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the keyboard was lighted and the display screen was touch screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for basic tasks

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for basic tasks if getting a chromebook isn’t going to work out. Very durable. Get it on sale.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Computer sucks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not big on technology! But this computer isn’t compatible with downloading anything. For instance, it came with a free virus protection system and I can’t download it. Then I tried downloading discord, I can’t download it. Returning!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy open box products!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this item as an open box product item never worked properly and return period was shorten than an traditional item so I I just loss out on money I was suggest to not purchase open box items as the quality is not verified.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    HP computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality computer for what I need to use it for

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for general and she. Not the fastest computer though.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Know Why This Was a Miss

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly disappointed with this product. It was a graduation gift that didn’t last her a month.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP - 14" Laptop - Intel Celeron

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer exhibited poor quality, with subpar performance and reliability issues, falling short of expectations for a functional computing experience.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great so far but sometimes it takes long to load stuff up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small but Works

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller than expected but works well for a spur of the moment purchase! My laptop died right as my college classes started, and as a PhD student, I definitely needed a laptop. This gets the job done with no issues!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the time or money.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ended up returning this laptop as it constantly disconnected from the internet, and constantly crashed. I tried uninstalling and reinstalling Windows 11 twice but nothing worked. The mouse was also very non responsive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worse computer I've ever had

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish there was a rating lower than 1, this laptop is completely useless, I haven't been able to get it to even open a page.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Goodness

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, happy to have it for my family. Thanks

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a cheap piece of crap. Do not recommend. It froze constantly. I returned it to the store ASAP. I know that I shouldn't have expected much for the price but it wasn't functional.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t expecting much when I purchased this laptop, but I’ve grown to really like it, especially at the price point I paid for it. I also love the blue color. I will say the display colors is where it lacks.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Sorry but don’t buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically you get what you pay for. The screen blacks out, and I have to continuously hold the power button to reboot the laptop which can take up to 20 minutes. This is a toy for a toddler.

    No, I would not recommend this to a friend