Customer Ratings & Reviews

I love this laptop! It’s fast for what I use it for!

It the worst labtop i even buy can get mot to download on it

Ok laptop for the price. For the price point you can’t really complain.

Good laptop, great price for it. Battery life is ok.

This is a nice, compact HP laptop. Only 14" - so smaller than a 17" that I prefer to use - but it's lightweight and really served it's purpose for working while traveling. The BOX contained the laptop and power supply ... that's it! Things have certainly changed over the years! The initial turn-on / setup was easy but took over 2 hours! I didn't like getting a brand new laptop from HP and then have to spend the next 1 1/2 hours WAITING for Windows 11 to update. Really? This came directly from the manufacturer and should have had the latest updates to WIN11 already installed. I don't like Microsoft taking over my computers and forcing Windows/etc. updates. It's MY computer and they always screw something up or install "new features" that i don't care about nor want .... like Co-Pilot! I always prefer numeric keypads since I enter lots of numbers for the work I do, and not having a numeric keypad makes my work time longer. The one thing I really liked was the keyboard; it has a "nice feel" ... hard to explain, but it made typing easier. The keyboard is laid out differently than the other laptop and desktop I use, so I found myself having to "hunt" for keys. At least with a WHITE keyboard it was easy to find those oddball keys that you need in normal use. Processor speed was good and I didn't experience having to wait for applications to load ... it was all rather quick. Internet speed was good too! The laptop had enough connectors for USB, etc. I would recommend this HP 14" LAPTOP to anyone needing an inexpensive, lightweight computer to travel with. Now if I could elmininate some of the stuff I carry in my laptop bag while traveling....

I haven’t even had the laptop for a month and it will not cut back on. Screens blinks every time I hit the power button. Not a good laptop!

Just bought it for 2 weeks, it keeps asking you to restart. And finally it totally down for itself

This computer is so slow and freezes a lot! Display is okay.

I really do not know, I was in the store and wanted a white one, this was blue

I only had this laptop for a month and it’s already acting crazy it cut off and won’t cut back on at all it’s definitely a waste of money yes very affordable price but the quality is very poor so if you’re looking into buying one of these laptops don’t even waste your money or time

computer is ok do not like win11 should have opted for 10

This HP laptop was a great upgrade for my personal home use! It was super easy to set up following directions on screen upon start up. I was able to use my cloud account to transfer files/data from my old laptop to my new one in a quick process. It came with a charging cord and has multiple USB outlets as well as HDMI. It came with a free Microsoft trial program which was also easy to connect to. The keyboard is quiet and the mouse isn’t overall sensitive. WiFi connection works great and the speed is satisfactory for my needs. I have used a few of the Microsoft programs and found all of them fairly simple to use. The picture is really clear and colors are very vivid. I’m pleased with it is lightweight making it easy to take with me while traveling. I like that it has the fingerprint id to prevent anyone else from getting access to my data. I have found the memory space to also be satisfactory for my needs as thus far. Overall I’m delighted with this HP laptop and the ease of getting it up and running on day 1!

I wanted to run this laptop through its paces before I sat down to review it. I even let my mom test it out for a couple days. That said, this laptop “may” be good for senior citizens for some general web browsing but I would not wish this unit on students though. 4gb of RAM on a Windows PC is crawling. Using this laptop with this configuration really limits you to Chromebook functionality, and aside from web browsing and Word processing, your utility will be very limited. The display on this laptop is dull and very difficult to read. This is not a Chromebook and therefore should not act like a Chromebook. This is a Windows PC and you should be able to expect higher productivity. The build quality is flimsy and just a step above cardboard. The keyboard flexes when you type on it, the mouse pad is mechanical, and you feel it through every interaction. I would say that the price is its saving grace, but you can get a very functional and capable Chromebook that can do more than this Windows PC can.

worked only a couple days! dead. avoid this item

The worst laptop and I can’t even return it. I wasted money on this laptop and now have to you buy another one

It keeps coming on and shutting off. I’ve tried to call someone and am still waiting on a return call.

I am very pleased with this laptop. The set-up was simple, it's easy to maneuver through the different programs. Installing programs/ apps are quick and painless. Browsing speed is phenomenal. I am very pleased with the battery life as my last laptop had a horrible battery life. Having more than one USB port is great. The clarity in the screen is incredible. It's so lightweight which is another great thing about it. Lastly great price!!

wayyyy toooo slow. couldnt even get into setupp of this thing horrible!!!

The laptop glitches and I am not able to retrieve my work from it

It Stopped working after 2 months of using it for my child’s homework.