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Customer Ratings & Reviews

Your price for this item is $179.99
The comparable value price is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 377 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 377 reviews
  • Rated 5 out of 5 stars

    HP-Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect starter laptop for a teen to use for school work.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid at all cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terribly slow computer. NOT good for working from home. I cant imagine it would be good for school. Minimal storage, randomly freezes up and doesnt want to work. Not even worth the $200, maybe $100 but even after swapping RAMs it only a tad bit better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good computer for the price! No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer overall have 0 complaints about the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use perfect for my daughter’s school work.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My rating for this product is 1. This inexpensive and very basic laptop was slow in every regard, and had difficulty booting up and powering down. Fine for internet use only. Returned after 2 weeks of trying to use it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for basic needs but even with high speed internet, this laptop is slow

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fine for the price. It does lag a bit and takes a whto load. At times the screen will freeze.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never do online again or in store.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still haven't received the it What's supposed to be store pick up ready. December 19th, then it was told that they didn't have it in store. I would have to have it shipped, still. Haven't received it. My kids woke up without their Christmas item.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a very basic computer to run windows on. It is very basic and slow, but it works.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Get a more expensive product that’s better quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It got hot so fast, took forever to load 1 tab and wouldn’t let me download google chrome onto it. Do NOT get it. I bought it because I like vintage older style tech and this looked so cool but it did not work for school stuff and struggle to run things like excel and word

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer move slow and zoom doesn’t work correctly on my computer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hope you have patience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like other reviews stated, this is a slooooooow computer. I was hoping it was just a glitch, but I should have trusted my gut and returned it when I had the chance.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Do not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs slow and resets on its own during use under a hour

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Is this a joke?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They shouldn’t sell windows computers with these specs. It gets overloaded just by opening settings. DONT BUY. I had to install a light linux distro for it to even be usable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unclear return policy + rude support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a laptop that turned out to be faulty, and when I tried to return it, I was told the policy is only 15 days. Most stores allow 30, so I assumed that was standard—especially since I was traveling. The customer service rep was very rude, kept interrupting me, and blamed me for not returning it sooner. No help, no flexibility—just attitude. This is exactly how companies start to lose trust and relevance. I’ll be sharing this experience on other customer feedback sites and social media platforms if it’s not addressed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slowwwwww. This product is terrible. I'm simply using it to browse the internet and I'd rather use my phone. Cheapest product on the shelf. You get what you pay for, I suppose. If creating a word doc, I'd rather use stone and chisel.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor substitute for macbook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow, cumbersome, requires significant force to press / click. Not able to handle several apps running simultaneously. Thought it would be a good travel laptop but it was below expectations. Even worse its power cord is not USBC and caused issues.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slow low end computer, would be good for first laptop for younger kid. Terrible for anything else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No charger Included!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not come with a charger!! No where on this listing did it say charger not included. One would assume if you are buying a laptop a charger would be included.

    No, I would not recommend this to a friend