Customer Ratings & Reviews

Worked slow out the box. Don’t recommend purchasing at all.

I have been asking myself why this laptop exists, and I have yet to find an answer. Who is the target audience? The price point may be attractive, but that should be a warning sign in this case. HP tends to make products that are generally reliable, well-made, and of decent to excellent quality. Boy did they miss the mark with this one! Let's start with the overall build quality. The shell is plastic, which is to be expected with budget laptops. There is some weight which provides a false sense of "quality". Just because something is heavy, does not mean it is well-made. Opening the lid, the hinge actually functions quite well. It holds its position and is taught. I noticed right away there is a plastic bezel around the screen that seems to be glued in place, and not well I might add. It was already separating from the screen to the degree I could see the gap. The keyboard is atrocious. The keys are not at all pleasant to type on, and even light typing causes the casing to push downward. There is a TON of give all around the inside of this laptop due to the very thin plastic. There is no backlighting, which is not uncommon in this price point. The 14" 1366x768 HD display is usable, but really low image quality. Don't expect clean, crisp images or to effectively perform any image editing. The colors seem muted and dull, the image edges are not well defined. I also worry about the screen being damaged due to the exterior lid having a lot of give. The ports are another area where it would be easy to be fooled into thinking this is a much better laptop than what it actually is. There is a single HDMI, 2 USB Type A, a single USB-C, a headphone jack, and SD card reader. The USB ports are all 3.0 so the speed is limited. The internals are where I am baffled, and what makes me wonder why this exists. The hard drive is a laughable 64GB. This is not much space, so if you are looking to add additional programs, or store photos and videos, you'll find yourself running out of storage very quickly. 4GB of RAM in a laptop is just silly. What are you going to do with this? Nothing! Multitasking is not a thing with that amount of RAM. If you keep a lot of browser tabs open or tend to minimize instead of close programs, you will bring this laptop to its feet. The N4500 Intel Celeron processor isn't going to allow for much speed or bandwidth to do much on this device anyway. I understand this is a budget laptop, but these specs are just horrible. When I started this laptop for the first time the boot time was just under a minute, which is slow. As with most new computers, there was an update available for the Windows OS. Over high-speed wireless broadband the download took just shy of 20 minutes. Ok, I'll extend some grace. There are multiple variables that could impact a download. However, the update failed to install, even with multiple attempts. I made another attempt to redownload the update, but again the update failed to install. In the end, for me, it doesn't really matter. This is not a device I will be using. So, I'm left wondering still - why make this and who is the target audience? For not much more money you can find a much better laptop with a bigger hard drive, upgraded processor, and more RAM. For the same money, a Chromebook with more impressive specs can be had. I cannot think of any demographic where I would be comfortable recommending this device.

With just 4GB of RAM, this won't set any land speed records, but for casual use and school work, it is more than adequate. It's lightweight enough that it doesn't weigh down a backpack and feels well-made so I'm not worried about taking it on trips. The hinge is firm but I am still able open with one hand. Navigating online was quick with pages loading quickly. Videos played without any trouble and the screen was adequate. I did some work with Excel and Power BI and it's fine for creating smaller spreadsheets, but downloading and navigating through larger data sets definitely put the computer under some stress. Creating and viewing Powerpoint and Word documents was problem-free. I was able to do some light photo editing on Photoshop Express, but large files or heavy edits slowed the machine down. Any of the full-featured pvideoor video editors aren't going to run on this barebones on a system. For most students and casual users, this laptop is a perfect solution without sinking a lot of money into a system with more power than they need.

This is very much meant to be a more budget-friendly laptop, meant for those who need the very basics without too much else. You won't be able to store much on here, so you will likely want to keep this as a simple work device when away from home. You could probably stretch this out further by uninstalling some of the apps it comes with, but even the essentials are going to take up most of your hard drive. Be wary that you may have issues just starting up the laptop for the first time. When I got to the Windows Update screen, the whole process got stuck and forced me to hard-reboot the laptop, which ended up restarting the set-up altogether. It eventually did go through, but it's a very glaring mark on this laptop. Another piece of advice is to turn off the "S mode", which forces you to use Microsoft's own store for all of your app downloads. I'm sure most people use a variety of programs, so you don't need your own computer telling you what you can and can't use. I've gone over the negatives I've found, but there are some positives. The laptop itself feels sturdy despite being lightweight, and the keyboard is large enough to feel comfortable typing on (in fact, I'm using it to write this review). Sounds and video have played well enough from my experience, and at the very least it can handle some light streaming. Battery life seems adequate, and will likely vary depending on what you're doing at the time, but if you're just checking emails you could probably keep this unplugged all day with no worries. As I said before, this is very much designed to be your standard work machine without the bells and whistles. You won't be doing much if any gaming on it, and it's best saved as an emergency machine or for something to bring on trips if you need something for work or with a keyboard. I would advise testing one out in-store before deciding if this is for you.

This is a nice, compact HP laptop. Only 14" - so smaller than a 17" that I prefer to use - but it's lightweight and really served it's purpose for working while traveling. The BOX contained the laptop and power supply ... that's it! Things have certainly changed over the years! The initial turn-on / setup was easy but took over 2 hours! I didn't like getting a brand new laptop from HP and then have to spend the next 1 1/2 hours WAITING for Windows 11 to update. Really? This came directly from the manufacturer and should have had the latest updates to WIN11 already installed. I don't like Microsoft taking over my computers and forcing Windows/etc. updates. It's MY computer and they always screw something up or install "new features" that i don't care about nor want .... like Co-Pilot! I always prefer numeric keypads since I enter lots of numbers for the work I do, and not having a numeric keypad makes my work time longer. The one thing I really liked was the keyboard; it has a "nice feel" ... hard to explain, but it made typing easier. The keyboard is laid out differently than the other laptop and desktop I use, so I found myself having to "hunt" for keys. At least with a WHITE keyboard it was easy to find those oddball keys that you need in normal use. Processor speed was good and I didn't experience having to wait for applications to load ... it was all rather quick. Internet speed was good too! The laptop had enough connectors for USB, etc. I would recommend this HP 14" LAPTOP to anyone needing an inexpensive, lightweight computer to travel with. Now if I could elmininate some of the stuff I carry in my laptop bag while traveling....

When I got this computer there wasn't much on the website describing what it was. I was able to get it and test it for a couple days. I will say that it took almost 2 weeks of constant fiddling with it for it to complete all the updates, get signed into all of the accounts that were important, and get it up and running. I originally got this computer for my son, unfortunately he isn't able to use it because it is not a touch screen, And for some of his school projects, it's much easier with a touch screen. I honestly didn't know they made laptops that are not touch screen...but I found it!! When he does use it, He's having a lot of issues using it. I honestly would return it if I could. It's pretty slow, and every update takes multiple hours. Other than that, it's a really beautiful white color, it does everything you need and HP to do. And it's the perfect size to work with or travel with. If you are looking for a cheap computer that will do the bare minimum, this is the one.

This HP laptop was a great upgrade for my personal home use! It was super easy to set up following directions on screen upon start up. I was able to use my cloud account to transfer files/data from my old laptop to my new one in a quick process. It came with a charging cord and has multiple USB outlets as well as HDMI. It came with a free Microsoft trial program which was also easy to connect to. The keyboard is quiet and the mouse isn’t overall sensitive. WiFi connection works great and the speed is satisfactory for my needs. I have used a few of the Microsoft programs and found all of them fairly simple to use. The picture is really clear and colors are very vivid. I’m pleased with it is lightweight making it easy to take with me while traveling. I like that it has the fingerprint id to prevent anyone else from getting access to my data. I have found the memory space to also be satisfactory for my needs as thus far. Overall I’m delighted with this HP laptop and the ease of getting it up and running on day 1!

I wanted to run this laptop through its paces before I sat down to review it. I even let my mom test it out for a couple days. That said, this laptop “may” be good for senior citizens for some general web browsing but I would not wish this unit on students though. 4gb of RAM on a Windows PC is crawling. Using this laptop with this configuration really limits you to Chromebook functionality, and aside from web browsing and Word processing, your utility will be very limited. The display on this laptop is dull and very difficult to read. This is not a Chromebook and therefore should not act like a Chromebook. This is a Windows PC and you should be able to expect higher productivity. The build quality is flimsy and just a step above cardboard. The keyboard flexes when you type on it, the mouse pad is mechanical, and you feel it through every interaction. I would say that the price is its saving grace, but you can get a very functional and capable Chromebook that can do more than this Windows PC can.

My wife is going back to school. This is perfect for her. Lightweight, compact and versitile.

Good product with lovely price. What a lovely product

Nice item works very well love it. And it move the speed I want it to move and it had windows 11

Well, if you're looking at this computer, I'm guessing it's between this and a Chromebook. I never thought that I'd actually recommend a Chromebook (they've always struck me as "baby's first computer"), but I think that I have to... This machine is running Windows S. I figured, great! You can run some real applications on here. Not really. The "S" means that it's kept in the Windows sandbox and doesn't play with other programs. You're restricted to the app store just like a Chromebook, only Window's store isn't as extensive. Now that you can use Word, Excel, etc. through the Google store, you might as well get a Chromebook for school. This machine has similar specs to a Chromebook, so it should be similar, right? Nope. The specs of a decent Chromebook make for a laggy experience with a machine running even a limited version of Windows. But you can at least have a decent experience with web-browsing and some simple videos, right? Nope. The lag gets you again. I tried watching 480p videos on YouTube and you get sputters every minute or so, even with nothing else at all running in the background. Every aspect of this is a profoundly cheap machine. The screen isn't great, the audio isn't great, the keyboard feels cheap and flexes really easily. The design of the machine even makes it look like the keyboard is permanently flexed and I needed to use a ruler to see that it's actually flat. The plastic case feels cheap... Just get a Chromebook. Even a low-end one...

This is my second purchase of this laptop. I bought one in 2023 for myself for college and I just bought my high schooler one. Simple laptop that meets our requirements.

Great computer especially for the price. Easy pick up. Great experience!

Absolutely the worst purchase it is extremely slow get opened the book and my update was over 45 mins long to complete. This is garbage

I get it and upgrade everything and the whole time the keyboard doesn't work at all so, I'm thinking its the drivers and it wasn't

The battery does not last long it lacks horrible screen freezes if you try to open more than one app