Customer Ratings & Reviews

Great laptop, great price, but most importantly great, friendly, knowledgeable, customer service.

perfect for school work haven’t had any problems, no random turning offs like Dell lol

If you need an inexpensive laptop for your studies, this is a good choice.

Great price good brand excellent service from employees fast quick

Good basic laptop, perfect for my school homewoork, i really like thw dark blue color

I love this computer, I’m using it for school. It works like a dream!

Sometimes a little slow but overall great computer!

It help me get my school work done and everything amazing

Iys easy to use quick to set up amd i have no problem using it i love how the battery last long good for someone child to use

The laptop purchased is really worth it as the battery life is very good and the speed that everything processes is effective for school assignments and lectures.

The computer was just as described my daughter loved it ,works perfectly For school

The staff was very professional, friendly, and showed great patience with me. I was able to get the laptop that I needed for school. I appreciate all the help!

I love my laptop. With me going back to college and getting my bachelor degree in elementary education Best Buy made this happen. Thank you so much. this HP laptop is the best

I absolutely love my laptop. It is very easy to use and very light weight. The speed and picture quality is awesome as well.

Best purchase for school work it has a great battery life the screen has a great display nice bang for your buck

I love this lap top it’s very nice!! Thank you-) and super fast delivery

Great laptop I love the copilot option on it! It’s helped me on editing some of my guitar work and I also love gaming on it.

I love it! I’m not really tech savvy but it does what I need it to do. The graphics are amazing, the color is my favorite color and it has the operating system that I need. It definitely is a worthwhile investment and I couldn’t beat the price!

The HP 14-dq3000dx is a basic and entry-level computer aimed at a younger crowd or those who want simple device. If you’re looking for a speed machine then this device is not for you. That said this HP laptop is a 14 inch laptop being in the middle of large and small laptops which is the sweet spot for me. The housing is termed snowflake white which actually reminds me of an older computer named after a fruit. At least it’s not in the usual black or silver. It is powered by the older Celeron 4500 chip which is not really fast enough for heavy computing. But still it is sufficient enough for general use. However it only comes with a measly 4GB of RAM which is not really that much and may hinder performance. Had it come with 8GB of RAM performance would much be better. Also, it comes with 64GB of eMMC. Again this is not the fastest. Like most computers of this class, these would not be expandable. Then again I surmise the target market of this computer is not really going for expansion options. This computer comes with Windows 11 in S Mode. For those who are not familiar with S Mode, this is the version of Windows that only allows apps to be installed from the Windows store. This is done for security purposes. But for those who want to install apps outside the Windows store, there is a way to set the version of Windows to the regular version. This version is the Home version. And once you switch to the Home version, there is no way to revert back to S Mode. Lastly, this laptop includes an initial subscription of Microsoft 365. That alone is more than half the cost of this laptop. Do note this applies only to new users only. Connectivity is fairly good for this class as it has two USB B ports. I am not sure if these are USB 3 compliant as there is no documentation regarding this and both do not have blue markings on the ports. It does have a USB C port which is new for me regarding this class of PC. And lastly, it does have an HDMI port and an SD card reader. Lastly battery power is fairly adequate since it has three cells which would last you between two to four hours. Your mileage may vary depending on use. Overall this is a decent laptop for its price. Again this is not a fast machine but it has its target market. I’d still recommend this laptop.

YES THIS LAPTOP SATISFIES ALL MY NEEDS,,I CAN DO MY REMOTE WORK,WATCH MOVIES,DOWNLOADS AND MORE ,, BETTER THAN MY DESKTOP EVERYTHING ON THIS LAPTOP