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Customer Ratings & Reviews

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Comp. Value: $199.99

Customer reviews

Rating 4.2 out of 5 stars with 426 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 426 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for homework!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter to do homework on, it works wonderfully and has such a sleek design.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bettery life, good sound. Good display large

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent laptop with a few limitations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid little machine if you need something functional and lightweight. It handles everyday tasks like email, browsing, and the slim design makes it perfect for travel. Just know the storage is very limited, so you’ll want to rely on the cloud or an external drive. If you need something simple and portable, it gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 14" laptop snowflake white..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS THE SECOND (OR THRID) TIME I BOUGHT THE EXACT SAME LAPTOP. I LOVE IT BECAUSE IT IS WHITE AND EASY TO SEE THE KEYBOARD, IT'S ALSO LIGHTWEIGHT FOR TRAVELING . AND THE PRICE WAS RIGHT, EVEN IF I KEEP IT AS A BACKUP COMPUTER. VERY PLEASED.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Have not had any problems. Light enough to take with me

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    HP laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good basic laptop. Does everything i have asked of it. I bought 2 of them. 1 for work and 1 for school. No issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deals and products at best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great very awsome and dependable i love it i will definitely be back

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great convenient laptop and light weight great for everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    HP laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! It’s exactly what I needed to browse go on the internet, create documents and Zoom meetings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A new laptop for $199 I didnt think was possible. 5 stars for price, be prepared for slow operation, little storage and memory. Youtube videos will lag , but at $199, I'd say it you just need a laptop this is a great option.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My new hp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Cheap affordable. Very sleek design. Very usable. A good budget laptop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Little Rose Gold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great preforming laptop and great looking also. Priced just right.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop ! I haven’t had any problems with it Z

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    One Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thrilled with my purchase and will continue to shop Best Buy for my electronics.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse laptop I ever bought. It is very slow, no number pad with the keys. Very light weight. The bottom gets so hot it will burn you if you pick it up to move it. Battery doesn't stay charged very long at all. I have always bought HP for the last 30 years, never got one this bad.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. If you need it for simple things or are a beginner this works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s as advertised. It works for exactly what I needed it for, being able to work from home due to snow or other issues. It’s nothing fancy but it allows me to get my work done and that’s all I was looking for.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Slow. Virtually useless. Skip and look elsewhere

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Understanding that this was an older model on clearance, with a bargain price of under $200, my expectation was not much as this was supposed to be a laptop for my 2 young children as they are starting to need online access for school work and the occasional "gaming" (math & reading exercises in forms of games). So they aren't holding up our work laptops. All it had to do was access emails and a few light duty websites, unfortunately it's not even capable of doing that. Computer is SLOOOOW, apps and webpages take forever to load, a 3rd party browser seems to be intentionally hampered/interfered by the built in Microsoft variety. In the end, the kids still wind up asking for our laptops. Gave it a try but this is utterly useless. If you need just browsing and emails, a smartphone can outperform this thing 100x faster. Put this $200 toward something else better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Add more RAM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly good little laptop. replace the 4 gig chip to 8 gig or you will not experience what I did. Celeron's always run better with more RAM. Get it out of S mode. Do all the updates, cleanup the mess using Disk cleanup or Microsoft PC Manager. Then use it, it will be a totally different experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for my pre teen. Works well so far.

    I would recommend this to a friend
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