Customer Ratings & Reviews

Returning because it is too slow. Would only recommend for a beginner.

This is a great basic computer...it does not have a big hard drive, so software applications are limited, but for the basic person who access the internet, e-mail, MS Office, it is great. You will need a thumb drive to store data or use the Cloud, but it is all I need.

Nice laptop. Just needed memory for the work I do.

Loved working with the lady at 71st I will go there any time I need help

We are pleased to inform you that the delivery of your laptop was punctual and the product fully met my expectations, as described. I extend my sincere gratitude to Best Buy for their impeccable service.

It works, but is extremely slow. It comes with so much pre-installed bloatware. Would not recommend if you want to do things quickly. It's good for Microsoft Office/household management, but not much else.

When coming in the store I got help as soon as possible which was a great for my first time buying in Best Buy.My review over this computer is sufficiently great, it works good. Overall the internet is a bit slow but works great!

I love my HP Indigo Blue laptop. It is perfectly conveniently lite, and easy on the fingertips. The screen has the perfect shape and size along with high-definition illustrations. The price aligned with my budget. I wouldn't trade her for the world... Thank you Best Buy

Great for basic needs but even with high speed internet, this laptop is slow

Great computer, durable and lasted a good while. Actually still being used and I have had it over 2 years!

Ok product, overall I would recommend hp products!

Has a bit of a lag so don't try to do too much! However, it works really well for the purposes intended. Good for a starter laptop, student, and small businesses (so long as they don't have a lot of programs running at the same time).

I purchased this laptop for my son first semester in college and it fits all his needs for writing essays and storing documents. It's dependable and I would recommend!! Great for a fist time student taking in person classes!!

Great for the price. Fast on the internet. For internet use 11S mode is not a problem. I recommend for internet use for email. May be restrictive for other uses with limited storage and ram

This product did not work for me. I had a hard time setting it up and it kept blanking out on me. The screen would go out. I just had to returned it and I traded it in for a different laptop. Which works fine for me. The price was okay. I like the color.

Not a fan of this computer, I heard it was fast and if people think this laptop is fast I would assume they have not used a computer in 30 years. It takes an hour just to get into a setting or for any webpage to load. I ended up buying a MacBook!

Has been running strong. Great product for basic computer stuff. No need to spend an arm and a leg on the “high tech” product when this surfs the web just fine

Convenient fast lotsa space lotsa help from our 365 family plan Geek squad is excellent

I got this for my daughters 13th birthday. She loves how it is small enough for her to use for her school studies but also how she can play the cool card games on it. It has the amount of memory she needs for her papers and other school lessons.

I hadn't planned on getting a new laptop until my current one came up with kernal page error and then wouldn't open. So I immediately started looking. I love HP products and saw this one. Size and weight wise it is much smaller then my current laptop, which will make great when I have to travel. But small in size doesn't mean small in any other way. It has the same amount of memory and everything else that my older laptop has. And I have my bluetooth keyboard and mouse paired with it and that makes so easy.