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Customer reviews

Rating 4.1 out of 5 stars with 2495 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,495 reviews
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Horrible Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HORRIBLE! Do not buy this laptop. It was moving soooo slow when I first got it. It is so dim with the brightness all the way up! Now it takes me at least 3 minutes of holding the power button just for it to come on even if I didn’t shut it down. 0/10 DO NOT recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My over all rating is Excellent they were very friendly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good value product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value product The Windows Safe option was not clear but BB staff told me how to opt out of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Homeschooling!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome option for homeschooling.My son loves it.Its fast and no problems thus far

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This was a gift

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The receiver was happy to get this gift. I guess this is ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 8 year old son have a great time playing with friends and family on his new laptop

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slowest laptop I have ever used. Can barely load Microsoft Edge without exploding.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service as always! Enough said...

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Nice laptop at a nice price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, fairly easy to navigate; I'm an inexperienced laptop user and I figured out how to use it for the few things I needed it for. I'm not a student or computer gamer, so I can't say anything about that. But it hooks to my wifi easily and I can pay my online bills with it, so I'm happy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s good for simple things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad laptop. I just expected a bit more. It would work great if it’s just for schooling/research. I played Sims 4 exclusively on it, and it worked great for a few weeks. After a few weeks, the game stopped working entirely on the laptop.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Blue winner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downloaded movies for viewing on plane trip. Worked fast and effective. Missed touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop, it runs fast and is perfect for my school work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great recommend but for gaming probably not.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Froze a lot in the beginning it's okay now but I barely use it. Worth the price I guess, not terrible.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s a great laptop for school. However sometimes the buttons lag a bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great delivery and package came in looking great! thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop for an amazing price. Absolutely love the blue color. Haven’t had a problem at all with managing apps, emails or even streaming. Not sure why I hesitated on buying it. Great speed, picture and battery lasts for a long time.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Shouldn’t sell crappy items

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slow and unresponsive. Luckily it’s for grandma

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great laptop. Was reconditioned but still very slow

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good but Windows S isn't compatible with a lot of

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for price. Only complaint is windows S does not let you download a whole lot of programs.

    I would recommend this to a friend