Customer Ratings & Reviews

Very limited memory, continues to stop, restart. Returned and the new model has the same issues. For an HP, this isn't worth the money...

This computer doesnt work even half the time. Tried updating everytime itd have an update and it keeps getting slower and slower. Ive only had this computer for like 6 months and it worked for maybe a week.

Being new to technology, i did not have assistance in my purchase, & with great regrets thats the reason for low rating. Keyboard doesnt light up...... Very disappointed. Didnt know what to look for, but no store reps to assist in my questions & help with purchase. Waste of $211.00.

Good reasonably priced laptop. Does baic stuff. If you expect more..pay more

Works for what I need. Basic simple browsing and working on documents.

Quite slow. After the first week it was almost unusable with how slow and laggy it is

Didnt even have enough memory to turn on. When i brough it back even the employee didnt question it. They tried to get it to load a log in screen and it would not. Do not waste your tine on this one

Amazing laptop for my mom for her birthday present she is super happy

Not working the way I hoped. I had HP before and it would work great.

Love this laptop, Best Buy I’ve made all year. Would buy it again

Did what it was supposed to do, but stopped working after a year. Won’t charge and warranty expired.

Bought this for my nephew's birthday and it has given him problems to load the page since day one. Unfortunately because of work i hadn't been a le yo return it and now its too late. It sucks, dont buy.

It's a good product. Price,speed,battery life and efficiency.

This is probably the worst purchase I have ever made. It absolutely will not load anything when searching the internet. Worst part is they only give you 14 days to return if you are not satisfied. Not happy at all.

I hate to say anything negative because I love HP products and bought and enjoyed several laptops through the years. But this model was a major disappointment. Its slower than molasses.

Works pretty well except for a few glitches here and there

I bought this laptop not even a month ago. I haven’t been able to use it because it’s so slow. Anything you click into takes forever then never loads. Waste of money.

Good computer, but caps lock randomly turns on by itself

Purchased on a “Deal of the Day” therefore good for the price

The computer doesn’t turn on all the time. I have to change the code to get into it at least once a week. The internet is always in not responding mode. I think a new computer would have been a better choice but I needed one just to get me by.