Customer Ratings & Reviews

It’s a really slow computer, but I only need it for Microsoft Office. So once it finally fully loads when you turn it on, it does the trick. I would recommend spending a little extra for a better computer though.

Great for work. It was useful for all the apps I had to down load

Great boys for my boys in grade school they love it . And you can create Microsoft acct and add restrictions if you would like and monitor all activity

Very good product. Was used for college courses and it was amazing

Bought this as a starter laptop for my 11-year-old son. For a starter laptop it is everything we expected and does well with some of his online games

Listen, I'll be honest, I'm not the most tech savvy when it comes to the specs of electronic gadgets.. But for the price point, this is perfect and all I needed for the basics & for on the go.. (checking emails, studying, catching up on shows). Keep in mind the size is probably best for smaller people (probably not suitable for big hands) Only saying that because at times I feel it's almost to small for me, and I'm very average sized...but still it works for me so it's perfect. I love the rose gold color too, very much suites my personality :) I am overall very pleased with my purchase.

Works great for school assignments and small business task

I love hp product (laptop), even though the lifelong of the battery don't last. The cost of the laptop was an awesome deal. Getting help was kinda slow but the workers were friendly. Thanks Bestbuy

You guys did a great job thank you so much it works great

Very good for what I bought it for - basic web research and word processing. Also runs my old nostalgic DOS games, so that's a plus!!!

Not to bad but it is very slow and not a lot of memory

Great purchase, and experience at the local store.

Great service even after the product was discovered defected . Great customer service and help . Thanks, Preston

Simple laptop but enough for it’s purpose . Not much storage but you can get an external to help that. Moves quickly between functions and web searches. Absolutely LOVE the rose gold color!

Great divaice for my 11 year old .works great with multipla apps and programs for homeschooling

You get what you pay for. The computer is super slow even after I deleted all the bloatware. I can't have more than one tab open at a time, absolutely cant run two programs at once, and zoom is spotty which I know it a PC problem because it works just fine on my Ipad and my boyfriends pc. I really just use it to write papers, so it's good enough for me, but if you want to run anything aside from microsoft word, look elsewhere.

I lpve this laptop its so cute and does whats need to be done ! I got it for WFH and it is perfect highly recommend for a great laptop for a grwat price !

Problems in the beginning with freezing so I’m not sure how I feel about it. I am not 100% happy with the battery life. It’s o.k. so far I guess.

My laptop is great. Really enjoying! My first HP and it does it all. I do just a few projects each week and this is the perfect laptop for small projects.

Nice computer, runs a bit slow for me but works for its ppurpose