Customer Ratings & Reviews

Works great haven’t had any problems since I’ve purchased this

Great product. Looks good and it does well for my basic internet activities. I was also able to install and run seamlessly simple software programming applications. I bought it because I didn't want to risk my MacBook by installing 3rd party applications. The office subscription really gives this product better value than the other alternatives... I would only recommend basic internet activities since the processor is not good enough to handle hefty tasks. But since I knew that no disappointment there...

Only good if you have a great amount of patience and above average technical knowledge. I had bought two for both of my young children. BOTH laptops had these same following issues. Takes forever to turn on. Once turned on, don't let it go to sleep or youll find yourself holding the power button to turn off and then waiting for it to boot up again. The wifi hardware will randomly disable so you have to go into settings to re-enable it. Sometimes the wifi hardware would not show up at all and would take multiple reboots to get the laptop to recognize there was wifi hardware. BOTH laptops purchased did this at random times. Im a network tech so I can say with 110% certainty that its not my home network causing any issues. When it did work, it was slow and buggy. Bottom line, if you NEED a laptop and have great patience and some technical knowledge in troubleshooting but dont want to spend more than $200, roll the dice and hopefully you wont have the issues I had with 2 of these. Specs-wise, these laptops are barely capable of keeping up with any kind of modern software other than word processing or super light office work, maybe light web-browsing. Give it a year or less and itll probably become a $150 paperweight.

This is a really good quality laptop. The only complaint i have about it is the print on the keys is too thin and it is hard to see some of the print in less than perfect lighting.

I had the laptop for approximately eight months. I was composing my paper and put my notes between the screen and my laptop (less than 12 pages), and now the screen is internally damaged. Hp does not cover under warranty and charges nearly the cost of the computer to repair. If you purchase get the geeksquad warranty or the computer isn't worth it

This computer serves its purpose for what I need it for. It’s not super fancy and unfortunately super slow so if you need fast and fancy this isn’t for you. I think I’ve only used 5 times since I’ve had it.

Much better than my double the cost desktop from a year ago.

Quality products long term battery storage is to carry

Excellent value for money. Bought this for a student who uses Google docs and the internet for research. The laptop does exactly what it is supposed to do.

I accidentally cracked my laptop which was an HP Laptop as well. I was nervous about purchasing this one because I was so familiar with the old one. First of all, the rose gold color is a really nice touch and adds a premium look and feel to the device. I also purchased the matching mouse, which completes the look. One of the most important features of the laptop is its battery life, I've found that the power source lasts much longer than my old laptop and the speed of it is awesome. This is definitely a significant improvement and makes the laptop much more convenient to use on the go.

a little smaller than expected bht thats because I'm bad at dimensions. I got it for my grandma for her birthday because she had been needing a laptop and she loves it. says its the perfect size for her to use comfortably.

Laptop is a little slow but adequate for its purpose.

Very nice looking machine. Got it to use for zoom meetings and Im unsure why it doesn't populate the most current zoom offering. Probably the user not the technology, lol. I will keep it and restore to original settings to see if Ive onboarded it correctly. I have a Chromebook and was looking for low cost laptop. Rating may be different after I spend more time with it. May be better for older user :)

This is so light and handy! It comes equipped with loads of stuff already so I don't have to go through a bunch of hoops to get everything I need downloaded. Easy to use, plenty of extras, and inexpensive. What more could you ask?

Perfect little laptop for my kid to learn on and she loved the color!

I love this laptop only thing I would say is sometimes it moves slow but I think it’s because of many other things that I have on my wifi and my gmail is huge love the color also and to able to make my important tabs into apps

I couldn't be more pleased with this laptop. It is super lightweight, great memory capacity and the screen quality is excellent. I would definitely buy this one again and again.

priced right<cheap>it dose everything i need.iam not at a computer level,ware i need anything with more bells in weasels .this dose everything i need,thankyou donald.

I needed a laptop for school and home in general. Weve been looking around for laptops. We found this ine and the orice was incredibly affordable. Thank you Best Buy!!

I love the Laptop. I also love the fact the Geek Squad personally delivered it to. E!