Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$249.00

Customer reviews

Rating 4.1 out of 5 stars with 2517 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 2,517 reviews
  • Pros mentioned:
    Size

    Rated 1 out of 5 stars

    Don’t waste your money!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have known by the price! Laptop is slow and barely works. Missed our return window in the Holiday season rush. Don’t waste your money! Cute color and good size!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Portability
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Valuable for this price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up the HP 14” Laptop in Snowflake White, and I’ve been pleasantly surprised by how well it handles my daily tasks. If you’re looking for a budget-friendly laptop for browsing, streaming, checking email, or working on documents, this one definitely gets the job done. Design: The Snowflake White finish gives it a clean, modern look that feels more premium than you’d expect in this price range. It’s lightweight and slim, making it easy to carry around — perfect for students or anyone on the go. Performance: While it runs on an Intel Celeron processor with 4GB RAM, it’s more than capable of handling light computing tasks. It boots up quickly and runs smoothly when using Microsoft Office, Google Docs, or browsing with a few tabs open. Just don’t expect it to handle demanding applications like video editing or heavy gaming. Storage: The 64GB eMMC storage is limited, but if you mainly use cloud storage (like Google Drive or OneDrive), it’s manageable. You can always add external storage or an SD card for more space. Battery Life: Battery life is decent — I get about 6 to 8 hours depending on how I’m using it, which is more than enough for a day of casual use or school work. Display & Audio: The 14” screen is bright and clear for watching videos and browsing, and the audio is good enough for calls and streaming. Final Thoughts: This HP laptop is a great value for anyone needing a reliable, basic computer for everyday use. It’s not a powerhouse, but for the price, it delivers exactly what it promises. Great for students, seniors, or as a secondary laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop review

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited when I receive the laptop from the mail It came in pretty good condition no scratches no marks on it. I’m still learning how to use it

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Crap!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d rather give this thing no stars! It’s crap! Purchased on sept 29-2023 and now on oct. 17-2023 it is glitching the screen keeps changing colors it’s ridiculous

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Processor speed, Screen quality, Storage
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Unrestricted, but Slow

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had difficulty choosing between a Chromebook and an entry level Windows Laptop. Chromebooks typically work quite well, but they feel limited in functionality as they are designed around the Google programs. This HP Windows PC is less restricted [than a Chromebook], but often feels prohibitively slow. I ordered the computer for my 10-year-old son to use mainly for school - and also for a bit of entertainment. For an entry level PC, the laptop is decent - but does leave a lot to be desired. After installing a whole slew of updates, the speed of the computer did improve, but it can still feel frustratingly slow fairly often. Opening systems & programs take so long to open that the user begins to doubt if the request has even registered. My son is convinced that his school Chromebook is noticeably faster at opening web pages and programs. It is slow enough that I genuinely worry that he will avoid using it. While I like that the lid has a webcam built in, I do not like that there is no camera cover. I also do not like that the laptop only has about 15 gigs of free hard drive space. Thankfully there is an SD card slot, but this means more money will be spent to ensure he has enough storage to save documents, projects, pictures, etc. Seasaw does function for his schoolwork, and he is technically able to play Roblox - although it does not run consistently smooth. Even light games like Candy Crush lag at times. I am still torn when comparing with a Chromebook. I still like having the open availability of Windows and I do like that it comes with a dedicated CoPilot A.I. button, but I wish the computer would run more smoothly. If you choose a Windows Laptop over a Chromebook, save up for as much computer you can afford. This HP works and will get you through most tasks, but you'll have to be patient through lag and slow load times. Pros: + SD Card Slot + Dedicated CoPilot button (A.I. chat) + Pin Hole Microphone does a fantastic job at capturing quality audio + Lid features a small tab to assist with opening + Light weight + Some nice stylish details such as the subtle design around the keyboard & trackpad Cons: - No camera cover - No fingerprint reader - Keyboard is not backlit - Keyboard feels spongey and cheap - Only comes with about 15 gigs of usable hard drive space - Does not charge with USB-C - Extremely limited graphics capabilities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was good and fast. I was able to download without stress. Will recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use for my 7 year old and works very well. It’s speed it good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Parents needed a newer laptop and this made the perfect gift for them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s Okay.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and budget friendly. Minor performance issues but overall a decent product to get your school work done.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Laptop purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Laptop was great when I first received it then the screen started to go blank and freeze at times. The battery life lasts a while & the screen quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing And Beautiful Laptop

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect and amazing for the price of $180. I got the rose gold color and it is even more beautiful in person. The display is amazing, the keyboard is very light and smooth to type on, it is an extremely fast laptop. I have no complaints. I added photos of the rose gold laptop in a lit room and outside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am delighted and everything was very fast for the delivery and safe

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Slow

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow . Extremely slow. Can’t do anything without pop ups or errors. Newly purchased and only use was taking it out the box

    No, I would not recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Its Good

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its fine i love mine, dont download too many things though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my niece on her birthday!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Computer defects

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No very good quality, I sent it back to repair it,

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Don’t buy

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely horrible this laptop is not only super slow it’s got to be one of the worst definitely upset

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    computer

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty !!! love it so much it’s the best djjdjdjdjd

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great purchase, great price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, basic and great for everyday use. I use it for college classes and it serves its purpose well!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged Device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very unsatisfied with the fact that I purchased this device, only had 14 days to return if their were any issues and of course 14 days passed and the device just completely stopped powering on for me. I am under the impression that this device was damaged prior to my purchase.

    No, I would not recommend this to a friend