Customer Ratings & Reviews

It's a nice computer. If you've got a kid/preteen who needs their own personal computer or a parent/grandparent that is bad with technology, this is a great starter machine. However, if you plan on actually doing work on it, get something else. This computer is slow when you have multiple apps open, it runs hard when you try to send an email, and it takes forever to troubleshoot issues. Its functional and can work for someone doing little to nothing on it.

Everything I purchase at best buy has been excellent. I have never had issues. I have taken old computers to them and they have fix them to new. My new laptop is top notch. I love that I can move anywhere and conduct business. Thanks best buy your the best!

This laptop I order for my 15 son and he’s in love with this laptop

Great laptop. Sort of slow but if you have the time it works great. If you are always in a rush dont buy this. Buy one with better spcs.

This is a great laptop for everyday use. Easy to use. I would recommend this laptop for adults and students. Great price for a a everyday laptop for anyone who is on a budget.

Excellent product. Used for personal use and the price was soooo right!

Small hard drive, storage is a constant problem. Processor speed acceptable; screen size good, clear images, works well with internet. Some HP apps stopped working, like support assist.

Serves the purpose for school needs. I Wish common used software was included with purchase (ie Adobe Acrobat).

Fast, works well - does exactly what I need it do - based on the price point. More HD space would be good, though - otherwise, you really can't ask for more from this Laptop.

This laptop is not good for very much. It reminds me of a low-powered pc you could buy in the late 80s or early 90s. This thing is slow as molasses. It's my fault for buying it knowing better but buying it anyways. To give an idea of how slow this thing is. I reinstalled Windows to get all the crap HP loads n to computers and it took 3 hr's to do a clean install of Windows. When I open Chrome if I have more than 1 tab open it slows the computer down so much that it's unusable. You can watch videos but get ready to wait for your video app to open. My main computer is working again and this HP is going into the closet. I'm not even going to give this laptop away because in this day and age this laptop is useless you can't run a PC nowadays that is no more powerful than a 2000model 500mhz Pentium CPU and expect it to run modern apps, it's not going to happen. A simple webpage can bring this laptop down. So in closing, I would not recommend this laptop to anyone you will almost immediately regret it

I highly recommend this laptop. If you love gaming this one is it.

This little laptop is great for its specs. Works really well.

Working good but memory space is less but it’s working great with speed and good battery life .

Bought this laptop a while back and it is still doing what it needs to get done! Great for school work!

Great small budget laptop! Highly recommended to others!

Having trouble getting it to talk to my dell printer which is frustrating.. otherwise its a great slim laptop!

Does the job I purchased it for which is running PS7 and supporting my Epson flat bed photo scanner.

Money well spent!! Never bought from open box. Honestly may only start huge discount for what seems to be brand new... so far no issues

The laptop is nice and I'm using the hp laptop on my daily class. Buying hp laptop from best buy is one of the right decision I've made.

very good laptop. i really like it. i have bought two of these and they work great.