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$249.00

Customer reviews

Rating 4.1 out of 5 stars with 6427 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 6,427 reviews
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Usable, but not preferred

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was as expected. It was a very slow operating system, and the default system setting disallows any downloads outside of the windows store. Disabling the setting is a permanent setting. It wasn’t a terrible laptop, but was quickly returned for not being good enough. I wasn’t expecting a rocket ship, just a laptop that runs well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Gift card entry

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my 14yrs daughter birthday and she loves it. It's very easy for her to navigate and play her games and do school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezes and slows down which I don't like.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lapop is nice, but it does tend to freeze up making the too slow for my taste, so I had to return it. Googling isn't an issue but when u want to transfer things in and out of the laptop then it is very slow.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good Personal Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Laptop for personal use. Lightweight and very user friendly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It functions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is mid. Processor is slow. I had to delete the existing apps to alleviate the system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good lap top at a reasonable price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop at a reasonable price. If ur into hardcore gaming this might not be for u. But it is perfect for every day use, emails, and microsoft office apps.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    New Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just getting to know this laptop, so there are still things I don't know yet; however, overall it has accomplished what I need.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Pretty cool but nothing special

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop to use for my online classes. It was affordable and if it lasts me until next December it will have served its purpose. It doesn't have a bunch of bells and whistles but for the price, it is a pretty good laptop. It can be slow to load things at times but other than that it works great. It's lightweight which makes it easy for me to carry around when I travel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I highly recommend HP laptops.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Best Buy customer for several years. I bought this laptop for school and I am very pleased with its speed and reliability. I was so pleased with its performance that I bought a second one for my nephew who attends college. I purchase all my devices and appliances at Best Buy and I am never disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HappyS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to use and carry around. This is one I can use without using the desktop.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great for teenagers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 15y/o niece. She needed it for basic school work, online social media, and a little online shopping. Processes fast, compact for mobility to school, and stylish. So far so good. Only bad for a few weeks so I’ll come back to review if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Good value, lightweight, and WIFI accessible.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money, it's not a perfect laptop but good enough for travelling and works well with WIFI connections.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Value for Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works pretty good so far. It is extremely lightweight and slim. Definitely more than any other computer I have had. Admittedly it can be a bit on the slow side, but that is to be expected with a Celeron processor. You won't be editing videos or running CAD, but as machine for checking emails, watching YouTube or some word processing work; it is great.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop. It’s easy to use for someone who is not great with computers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Computer Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my Son. He wanted to replace my 10 yr old computer that he used all the time. Works great and way faster than the dinosaur he was using.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Snowflake White laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is absolutely marvelous! I can easily navigate the features such as Microsoft office. The size of 14 inches is perfect for writing in. It is called charmingly; Snowflake White. So I think it is pretty too. The price was excellent at only 212.00 dollars. I am completely satisfied and delighted.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    An Excellent Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working perfectly. And it fits perfectly my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely LOVE It!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop because my old one broke and I needed something for school. It runs great and doesn't lag. I can game on in through the Xbox app and my Xbox as well as do everything I needed for school. The battery life is great as well as the speed.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great. It is lite and easy to move around. I am learning Windows 11 and it is proving to be what I need. Thanks to the sales person who helped me with my purchase. I would recommend it to everyone. Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It processes a bit slow, but cannot complain for the cost. Nice bright display and reasonable battery life.

    I would recommend this to a friend