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$249.00

Customer reviews

Rating 4.1 out of 5 stars with 2518 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,518 reviews
  • Cons mentioned:
    Storage
    Tech Insider Network Member

    Rated 3 out of 5 stars

    I wish it had more storage…

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 14—dq3000dx laptop is an excellent choice for those who need to complete basic tasks. This valuable option is not made for everyone. If you need to do more than surf the web or use basic apps like email or word/notepad, I would look elsewhere. Even if you need to do basic task but are planning to do multiple things at once… I wouldn’t choose this option. You basically need to use one program for this laptop to be efficient. A good example to showcase how this system operates: I downloaded one program that I use for basic needs and connected it to my network drives. It took what felt like half a day to complete this task. Most laptops low to mid-tier could do this in the matter of minutes or seconds. Not this laptop. It does have a nice 14-inch screen that is sufficient for daily tasks along with 4gb of ram, a basic Intel Celeron processor, and 64GM eMMC. I do not recommend eMMC hard drives but in this case it works. Everything here is to meet basic standards of Windows 11. The body is well built and so is the keyboard and trackpad. The laptop also has a built in SD card reader which you will most likely use owning this laptop. There is not much storage on the eMMC drive and it wouldn’t allow me to download a 11gb file. So having the ability to add in a SD card and it is not in the way/visible is helpful. It really should come equipped with a 128 GB hard drive. I cannot rate this laptop more than 3 stars due to the hard drive situation. While a value laptop, you should be able to download a file that’s only a few GB and not need an external solution. This is a great option; however, if you need something on the go and don’t want to worry about your primary laptop getting damaged, or again if you just have the bare minimum basic needs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Sleek, Good Looking and Very Functional

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Chrome 14a-ne1013dx Laptop: 14" Chromebook - Intel Celeron - 4GB Memory - 64GB eMMC storage-type is certainly a workhorse that most of us can easily use. This Chromebook came to me in matte white and I find that very aesthetically pleasing. As a matter of fact, I am a 66-year-old senior and the buttons on this machine are nice and big so, using this machine and any concerns over either visual acuity or fine motor skills is simply not an issue. This Chromebook is exceedingly portable, lightweight, cost-effective, and very easy to set up and connect to the user's Wi-Fi, download apps from the Play store and set up overall. The Led screen is fine for even the light gaming one might want to do on this Chromebook laptop, as well as to do email, surf the internet, shop, etc. There are plenty of built-in ports, including USB Type A (x2), USB Type C (x1), HDMI (x1), headphone/mic, and the charger. As a matter of fact, my Samsung Android Smart telephone also easily synced to this machine. Bottom line, this works for me as any tablet would. When my husband goes to sleep, the TV goes off so that our bedroom is dark and quiet. However, if I still am not ready to go to sleep, having this larger screen versus that of my smart phone to watch a show on either Netflix, Prime, Paramount+, whatever, is easily doable and the ability to connect and Blue Toothe my headphones was seamless. In fact, Blue Toothing in general is easy and seamless. I am glad that I have this to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Portability

    Rated 5 out of 5 stars

    proven to be extremely durable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this laptop for my small kids and it has exceeded all my expectations. Not only is it incredibly affordable, but it has proven to be extremely durable as well. My children tend to be quite rough with their belongings, but this laptop has withstood their daily usage without any issues. What impressed me the most about this laptop is its ability to handle everything my kids need it for, without any lag or slowdowns. They use it for their school assignments, watching videos, and playing educational games, and it never fails to deliver a smooth and efficient performance. The screen quality is impressive, providing them with clear and vibrant visuals. Additionally, this laptop is lightweight and compact, making it easy for my kids to carry it around or transport it when needed. This portability has been a great feature for our family, especially during long trips or when visiting relatives. Another aspect worth mentioning is the battery life. This laptop has a remarkable battery that can last for hours, allowing my kids to enjoy uninterrupted playtime or complete their schoolwork without any interruptions. It has also been incredibly convenient during power outages or situations where a charging outlet is not readily available. In conclusion, this laptop has been a fantastic investment for my small kids. Its affordability, durability, and excellent performance make it a perfect choice for families with young children. I highly recommend it to anyone looking for an inexpensive and reliable option that can withstand the demands of daily use by kids.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability
    Cons mentioned:
    Memory, Storage

    Rated 2 out of 5 stars

    Ultimately not enough memory for my needs.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recently purchased the HP 14" Laptop with an Intel Celeron processor and 4GB of memory. Overall, I have mixed feelings about this product, and one major drawback for me is the insufficient amount of memory. The laptop itself has a decent size and is compact enough for easy portability. The Intel Celeron processor provides adequate performance for everyday tasks such as web browsing, document editing, and multimedia consumption. Additionally, the 14" display offers a clear and vibrant viewing experience. However, the limited 4GB of memory is a significant downside. As a purchaser, I require a laptop that can handle multitasking and run multiple applications simultaneously without lag or slowdowns. Unfortunately, with only 4GB of memory, this laptop falls short in meeting my requirements. It struggles to handle resource-intensive tasks or run software that demands more memory, resulting in frustrating delays and decreased productivity. Furthermore, the laptop lacks sufficient storage space for my needs. With limited memory, I expected that the device would compensate with a more generous storage capacity. However, this was not the case, and I found myself running out of storage quickly, even with minimal files and applications installed. On the positive side, the laptop does provide a reliable battery life, allowing me to work or browse the web for a few hours without needing to constantly plug it in. It also offers a variety of connectivity options, including USB ports and an HDMI output, which is convenient for connecting external devices or displaying content on larger screens. In summary, while the HP 14" Laptop with an Intel Celeron processor has some commendable features, such as its portability and display quality, the insufficient 4GB of memory and limited storage space are significant drawbacks. As a purchaser, I would recommend considering alternative options that offer more memory and storage capacity, particularly for those who require a laptop for multitasking and resource-demanding tasks.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 4 out of 5 stars

    Small And Decent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend just bought this, since it was on sale. I didn’t think much of it, BUT this little laptop has a good processing speed. He bought it for his job, where he submits photos, does report reviews and make appointments . He is able to multi task on it . I would say up to 6 tabs before it starts processing a little slower, such as loads longer for documents or pages to load. It’s lightweight and a good size to fit in any tote/backpack . He carries it with him and the battery lasts a while. I would say this is a good purchase for anyone who needs it for basic needs, even to watch YouTube , movies or just browsing on the internet.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Portability

    Rated 5 out of 5 stars

    Great laptop for work and daily use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this laptop. It’s fast, lightweight, and perfect for everyday tasks like browsing, work, and streaming. The screen quality is sharp, the battery lasts for several hours, and it runs smoothly without issues. Definitely a great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Wonderful school computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a few! This laptop is wonderful to run my kids homeschool program and I love how light weight it is for the younger kids as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs smoothly. Sometimes has connection hiccups but nothing too bad. Battery life lasts but if you use while charging it takes longer to finish, doesn't hold as long when done. For the price its good and helps with small daily tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow but gets the job done, love the color and lightweight.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 4 out of 5 stars

    A very nice laptop for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mainly to check my emails and watch online tutorials while I'm travelling. It's not a gaming laptop by any means, but it's nice enough for its intended purpose. You might want to consider something with more RAM and faster processing speeds if you plan to do more than watch tutorials or Netflix. It's very lightweight, and the battery lasts a few hours when fully charged.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed
    Tech Insider Network Member

    Rated 2 out of 5 stars

    Too slow, not enough usable memory

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bearing in mind that this is a very basic entry-level laptop, the performance of the HP dq3000dx was still a little disappointing for my needs. The price is very economical if you intend to use it for light tasks, like reading or sending an occasional email, or typing up a letter, or very light web surfing. I don’t recommend it for gaming or long video play because of the lagging and buffering I experienced. I’m sure the lag in overall performance is due to it only processing at 1.1 GHz and having 4GB of RAM, which isn’t that much in today’s world. Set up out of the box took about two and a half hours, but the majority of that time was updates installing. It comes with Windows S-mode, which I left alone instead of turning it off to be able to install other apps like I’d intended. I didn’t want to bog the system down any further. The white color of the casing is nice, and I like that the keyboard has a light wood grain look to it even though it’s plastic. I would prefer that the keyboard was backlit though because the keys are very difficult to see without light. I miss the numeric keypad also, but it didn’t surprise me that this laptop doesn’t have one. It’s great that HP included a USB C port, HDMI port, and an SD card slot in addition to the standard USB A ports and headphone jack. The laptop also comes with the typical HP power cord and port. Battery life seems to be averaging about 5-7 hours before needing a charge. I wasn’t able to get 12 hours of video playing like the specs say, but I’ll say that it has good battery life considering how slow the overall performance of the machine is. This laptop may be ideal for a younger child as a first computer or someone that may only need to get online periodically, but I don’t recommend it for anyone that doesn’t have a lot of patience.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good lap top.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a Christmas gift for a person who has even less computer skills than me which I didn't think was possible but it's easy to set up does everything that we need it's still working today and I would recommend it first anybody that just needs it to look things up order stuff online to pay your bills that's what I use it for I imagine it's capable of doing many other things but at my age and my computer skills I'm happy I can turn the thing on but as far as I'm concerned it's a it's a really nice computer laptop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great Daily Use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Didn't need a fancy laptop - just something to use daily for emails and budgeting, etc. Light and sleek - this laptop meets basic daily needs very nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Processor speed, Screen quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Runs a little slower than other computers. Videos and pictures are a bit pixelated and blurry; not as clear as a MacBook. But decent for the price. Relatively easy to navigate. Works better once all updates have been completed. Has all the basic essentials.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Love my Laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a overall great laptop the battery last long and the performance is excellent for me as a college student is what I need.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Storage

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great need more storage and faster speed but over a great addition to my business.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color I picked, the laptop works just great, and the size is just perfect to move around with and do my work. I will definitely recommend anyone to buy this laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    memory space may not be enough for running Window.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is running ok except its memory space probably is too small for Windows. I have not installed any app and/or created any file yet but browsing the internet, and created a restore point. I was already warned of low in memory. My previous iPhone was 64GB ad I used it many years, and installed tens of apps without the memory space problem.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    It’s decent.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for school purposes. I’m not a fan of the screen resolution and the speed. It got the job done for finishing school, submitting work, and even personal yse

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Weight

    Rated 5 out of 5 stars

    BEST BUY!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the Best Buys!! Been looking for this laptop everywhere, was able to find it and get the fastest shipping with the best price. Best Buy has this laptop at the lowest price! This computer is compatible for work from home, it’s easy to use, the battery life is amazing, I could days without charging it, I use this for school and it’s nice a lightweight for travel. The laptop is easy to use beginner friendly, and has all the nice little features you need!

    I would recommend this to a friend