Customer Ratings & Reviews

The HP laptop is a good basic computer and a great price.

So far so good. Needed an affordable new one because I had accidentally cracked the screen of my spare laptop. So far working fine, all my docs transferred over on their own, and no issues. Hoping it lasts a couple of years !

Love it. Great size, lightweight, and so easy to use. Durable as well, which is important.

i got this for my gf for her school and it works good no lag or anything

Amazing computer, the only thing is the mouse kind of sticks & so it’s a little hard to use

Works great for school or light work use. Great laptop

Great laptop. My daughter uses this as she started college this year. Light weight and size. Fits perfect in her tote.

Nice little laptop perfect for what i needed it for

It works, but it is very slow. It needs more download speed

Slow, but works for me since i do not used it often.

Very good purchase, I use it for work and unlike other laptops doesn’t freeze and run smoothly.

Not a bad computer for around $200. Very basic machine. If you're looking to play a lot of games, this is not the pc for you. The only issue I've come across is it's pretty slow to respond, even for a 4 gig machine. Internet browsing and word processing are this machine's strong point.

I bought this for my daughter because I wanted her to have a laptop but not one that was overly expensive since ahe ruined her last one. I wanted to have parental controls available with a windows laptop which in current mode is great. My daughter loves playing roblox and I thought it would be a good laptop for that, however it doesnt hold up performance wise. Idk if it is because its in microsoft mode for me to have parental control or if its just the laptop itself but she complains her games are super laggy to the point where its impossible to play. A lot of other programs she has tried to use have also been reported to be super laggy. It could be the current mode and breaking it from that mode into a regular PC might improve pe4formance but I am afraid to do that because once done it camnot be undone. Its a great price for simple tasks if keepingbin microsoft mode but you are limited to only using microsoft only programs unless you decide to "break" it out of that mode which then it will be like a regular laptop and you can access any program you want

I bought this for my mom on Christmas as a gift and she loved it and I love that it worked properly and best quality and also her favorite color is blue. Thank you, Best Buy u are the best

Very good laptop bought i for me for the small jobs love the color

All of the employees were fantastic! The geek squad and every employee at Best Buy went over and above everything I could have on any expectation for customer service and helpful

Great value, perfect laptop for everyday use, Windows 11 completed the package.

I purchased 11 laptops for my students! Very Happy

Product works well despite the small hard drive. Attached any external hard drive and have a beautiful machine

Good laptop and good price. Met our needs for use and looks great.