Customer Ratings & Reviews

This laptop works well, is easy to navigate, lightweight, and a fun change of color from the usual gray and black.

The laptop is very excellent. I loved it very much. Even though I bought it in an open box, I received it completely new with all its components. Thank you, Best Buy.

I don't have any problems with this laptop except It can't run very many games like steam games and it can't run Roblox very well but everything else is good

I love the laptop. The size, the lightweight and even the pearly iridescent white color. However, it is so slow and I'll be returning it. I can't get anything done and it's so discouraging.

I love my laptop. With me going back to college and getting my bachelor degree in elementary education Best Buy made this happen. Thank you so much. this HP laptop is the best

Great price and beautiful resolution. Very happy to finally get a new laptop. TIP: Make sure to understand that adding some apps may take extra effort IF you do not utilize Microsoft Store.

I like that it's compact and lightweight. The storage size is ok for me because I have another hp touch screen laptop that performs well and has a large amount of storage. I really wanted a blue laptop so that was a plus. I use it for my cloud computing course for school mostly.

Great quality! Works very well. Good features I definitely highly recommend this product to my friends and family.

The computer was just as described my daughter loved it ,works perfectly For school

Great value for a computer for accessing the internet and backing up for phone!!

Love this little laptop! Bought it for zoom with overseas family member but also found myself using it to write speeches. Highly recommended, at this price, why not buy two?

Works well for what I bought it for. A little slower than I anticipated but overall not bad.

Best purchase for school work it has a great battery life the screen has a great display nice bang for your buck

This laptop is exactly what I needed set up was a breeze bluetooth connection was so easy I had no issues connecting with my printer and soundbar

Good quality, slow moving, but overall a great purchase for anyone buying an expensive gift for a loved one or friend.

Love this ....great price..it's perfect for what I need it for!!!

I prefer to write short reviews, so I will try to keep things short, but there's alot to cover. So the TLDR version is: Good battery work laptop, ok at youtube/netflix, no gaming. Firstly, this is a simple laptop to accomplish simple tasks. It's light, it has low storage space low memory intentionally to keep things economical. So don't expect this to be running any video games or video editing When you first turn it on and start up, it's going to take about 2 hours. My gigabit wifi, I was able to download all the updates in about 20 minutes, but after initial update, there's more updates, and with the amount of updates, it'll take a while. Wished it came with a more updated Windows, but it's pretty standard in the industry, it's fine. Just know it'll take about 2 hours. Once you're up and running, the first thing I notice is the color / contrast of the screen. You can watch movies or youtube videos, but you're not going to get cinema grade reproductions here. Which is fine, but just know that's what you're getting. The contrast is mediocre at best, poor blacks and grey transitions. This coupled with the 1366x768 resolution 60hz refresh rate, this is a document/excel machine, with a touch of AI, not a cinema. Immediately, noticeable also is the speed of the computer. It's a laptop, so saving on power/speed is versatile to keep the laptop going, but it can bother some people. I think the stuttering bothered me a little bit, and although it voids your warranty, if you're comfortable this does have a user upgradeable memory. I had an 8gb DDR4 module laying around so I opened it up and immediately felt an improvement, but still stutters every once in a while. I included a photo of the layout if anyone needs to use it as reference. The case is easy to remove, just follow some guides. Speaker wise, nothing noteworthy, it's simple, enough to get the job done. Having the negatives out of the way, there are a few things I do appreciate on this guy. The battery life, out of the box (the power management settings, the brightness, etc, I left it the way it is) I was able to get 10 hours of use, give or take. I didn't hold a watch to it but I was able to get through a work day and then a few hours after work with this laptop. The machine is light, easy to carry, easy trackpad to work with, with a little AI button to top it off. I would recommend this to a friend if they knew they were getting a work laptop.

Great laptop I love the copilot option on it! It’s helped me on editing some of my guitar work and I also love gaming on it.

This computer does everything i love it its great .

It easy and sensitive works will and start up essentials is good for Senior like me