Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$219.00

Customer reviews

Rating 4.1 out of 5 stars with 1747 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers love the product's overall performance, appreciating its portability, light weight, and good battery life, along with its size, color, design, and reasonable price. However, a significant number of customers express concerns about its slow processor speed. Additionally, some users have noted issues with screen quality, limited storage, and insufficient RAM or memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,747 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop..bought it for wife and she lobes it...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer for the price and it does what I need

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Nice price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is good for the price. It slow to open windows pages.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Slow!!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what you need it to do but is very slow! Very Disappointing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small with all the essentials. I’d like to choose from other colors next time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect graduation gift for my son who needs a basic laptop for his trade school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop for the money!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, I really loved it until the point that I sat on the screen and shattered it.... FYI 600 for a new screen.... Yikes!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really slow. Did not realized this until I bought it. Disappointing

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop fast Internet geek squad helped me fully set it up thank you very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I end up returning this laptop only because it was not supporting what I needed. I was told this laptop is great for students. I’m not for the software that I need it, so I love the laptop just need something that supported a little bit more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Labtop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great beginner laptop for anyone who needs a little labtop

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a very basic computer to run windows on. It is very basic and slow, but it works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great for general use as in checking emails surfing the web etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hp

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    advised by Jeff and Jax...outstanding customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic purchase.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with just 4gb of RAM. Good purchase for a basic laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Garbage product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slowwwwww. This product is terrible. I'm simply using it to browse the internet and I'd rather use my phone. Cheapest product on the shelf. You get what you pay for, I suppose. If creating a word doc, I'd rather use stone and chisel.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ken was amazing in helping up decide on this laptop for my mother .

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer for work. It’s easy to put in my bag and go. It does lag if you have to many windows open. Ex: I was on a zoom meeting and had PowerPoints up and it started to lag. Other then that no problems. I’m purchasing another for my sister for school.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 2 out of 5 stars

    SMH

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer seemed cheaply made. I am very disappointed with HP for this!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Could have done better

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer doesn’t turn on all the time. I have to change the code to get into it at least once a week. The internet is always in not responding mode. I think a new computer would have been a better choice but I needed one just to get me by.

    No, I would not recommend this to a friend