Customer Ratings & Reviews

I bought this laptop for my mom because her old one was basically on life support and couldn't be turned on without being plugged into the charger. She loves this computer, especially that I got it in her favorite color.

This is a great basic computer...it does not have a big hard drive, so software applications are limited, but for the basic person who access the internet, e-mail, MS Office, it is great. You will need a thumb drive to store data or use the Cloud, but it is all I need.

Like other reviews stated, this is a slooooooow computer. I was hoping it was just a glitch, but I should have trusted my gut and returned it when I had the chance.

Returning because it is too slow. Would only recommend for a beginner.

This my review of this HP Burst laptop. It is a great basic laptop. The out-of-box experience was really good, after a sign-in of my Microsoft account and a few Windows 11 updates, it was up and running with no issues. The performance is just ok, it is not a high performance laptop that you would play graphic intensive games on. This HP laptop will do all of your everyday basic computing needs. I had no problems with Facebook, X, Instagram, Gmail, Youtube, etc. The battery life was really good and would last longer with the battery saver mode that is available. The 4GB of memory isn't really enough nowadays and I did notice Windows 11 slowing down when having multiple tabs open in Edge, Chrome, or Brave. The 64GB of onboard storage is also on the small side. But, for what this laptop is being marketed towards, it will be fine and an external SSD are getting cheaper all the time. I really wish that HP would have decided to use the now standard USB C charger for this laptop instead of what it has. I was surprised to see the SD card slot on the side, it also has HDMI, 2 USB A ports, A USB C port, and a headphone port. The onboard Bluetooth worked well in my testing. The camera was good, but for some reason, it was not working with the Windows Hello feature. This is a good basic laptop that will do what most people need to do, just don't expect it to be a gaming laptop. I really like it and it will be travelling with me daily as it is lightweight and works well for what it is.

Beautiful laptop. Speed is good. Picture quality is good. And it durable

Its fine for the price. It does lag a bit and takes a whto load. At times the screen will freeze.

Just wish the keys lit up, other than that this is great to do the basics.

Not one of my favorite items. You get what you pay for.

Very good lapto to mj son le alluda quite it's precise and fast

My son loves it, easy to set up and navigate through.

Computer move slow and zoom doesn’t work correctly on my computer

We are pleased to inform you that the delivery of your laptop was punctual and the product fully met my expectations, as described. I extend my sincere gratitude to Best Buy for their impeccable service.

Great for the price. Fast on the internet. For internet use 11S mode is not a problem. I recommend for internet use for email. May be restrictive for other uses with limited storage and ram

Nice laptop. Just needed memory for the work I do.

Has a bit of a lag so don't try to do too much! However, it works really well for the purposes intended. Good for a starter laptop, student, and small businesses (so long as they don't have a lot of programs running at the same time).

Ok product, overall I would recommend hp products!

I hadn't planned on getting a new laptop until my current one came up with kernal page error and then wouldn't open. So I immediately started looking. I love HP products and saw this one. Size and weight wise it is much smaller then my current laptop, which will make great when I have to travel. But small in size doesn't mean small in any other way. It has the same amount of memory and everything else that my older laptop has. And I have my bluetooth keyboard and mouse paired with it and that makes so easy.

I purchased this laptop for my son first semester in college and it fits all his needs for writing essays and storing documents. It's dependable and I would recommend!! Great for a fist time student taking in person classes!!

I got this for my daughters 13th birthday. She loves how it is small enough for her to use for her school studies but also how she can play the cool card games on it. It has the amount of memory she needs for her papers and other school lessons.