Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$219.00

Customer reviews

Rating 4.1 out of 5 stars with 1747 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers love the product's overall performance, appreciating its portability, light weight, and good battery life, along with its size, color, design, and reasonable price. However, a significant number of customers express concerns about its slow processor speed. Additionally, some users have noted issues with screen quality, limited storage, and insufficient RAM or memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,747 reviews
  • Rated 4 out of 5 stars

    Decent quality

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent quality for the price. I bought this to use for school.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hp Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slow from the moment I took it out the package. Barely can get work done because of how slow it is.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was sent a USED computer, it wouldnt sign onto wifi so on step 3 of set up it never got any further. Sent computer back the day i got it and STILL havent received a full refund. Never buying thru any other place online like this again. I thought i was buying from best buy not some person. Very unhappy this was supposed to be a Christmas gift.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop It’s perfect for what I Need on a day to day basis! It has the perfect amount of storage and I just love The color!

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    I'm Unhappy. Bad Product.

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not going to write a review just to get a gift card, (but it would be greatly appreciated) I got this laptop for a Black Friday sale (2023). It has been slow the entire time I got it. It's not the internet, because I have high-speed internet. I would like to return it but I fear that I will not be allowed based on how long it has been since the purchase date.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No Power Supply included

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PC itself is probably Ok for what it is. However, you need to be aware that this computer does NOT come with a power supply or any way to make the computer turn on and work out of the box. You will have to buy your own power supply.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Don’t Waste Your Money

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is horrible. It’s runs very slow. It is not functional at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow processing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very slow and I can’t use it for my school work. I want to return it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth it not expensive as the other laptops great for college or around the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for homework

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for my son. Wanted something similar to a Chromebook for school that allows him to focus and not get distracted and we’ve found just that in this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mi laptop

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genial mi laptop, es increíble, maravillosa, gran calidad en imagen y resolución. Es una maravilla!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy my go to store

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Laptop Computer Best Buy is my go to Store. For all my electronic needs. Excellent customer service. Very knowledgeable employees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap and reliable. Great for college. They didn’t try to sell me something that wouldn’t work for what I needed. Didn’t try to over sell me either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need help.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the laptop, but after having it for a few months, it completely stopped charging and won’t turn on.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Good machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good machine for the price you pay, the only defect it has is that the screen hurts your eyesight, which is why I returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really enjoying the laptop. It has walked me through the setup and made it all so easy. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and affordable laptop , light weight‘ .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the laptop. The only thing is I feel like it updates everyday. But it’s a great buy. I love it and the price made it even better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Just enough, nothing more needed.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a simple student who needs a basic computer for school, online videos and zoom and not much more. Good price for the peice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EVERYTHING I BUY!!!!!!!!!!!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love Best Buys, I only Buy TV'S Computers & All Large Appliances From Best Buy's , In the Last 30 Years , I only Buy from Best Buy's ,as EVERYTHING Is a BEST BUY .

    I would recommend this to a friend