Customer Ratings & Reviews

Super slow low end computer, would be good for first laptop for younger kid. Terrible for anything else.

Bought graduation gift for nephew. The blue laptop looks so good. He loved it. My boyfriend bought my the snowflake white one and I love it. So I knew this was a great buy for him since he is starting college. It was easy to zoom call easy, check emails, do my taxes, do my school work and print all my stuff.

you neeed patience to operate this device battery dies quick

Great for basic needs but even with high speed internet, this laptop is slow

It’s ok it blacks out when there’s too much going on, it’s slow, and a lot of things don’t work like downloading files that aren’t in the store.

It's worth the money for a cheaper school laptop. I'm using it for ceu classes. I also search the web on it, e-mail ect. It is good for those purposes.

Service was easy fast and amazing,Ordered online and picked up in store was a breeze I’ll always go to Best Buy for my electronics

Light weight for travel which is what we wanted it for. Also it's an upgrade in software but easy to use.

Computer doesn't come with enough memory to install stock updates. it's a $250 brick.

I can’t give a rating for this kaptop that I bought because it’s a piece of junk. the staff didn’t tell me that this laptop is a piece of junk. I can’t even work properly because it’s keep on lagging . My manager already complained because i have so many work to do and my laptop just keep on lagging everyday and whole day bot even once it functions correctly

A great laptop cab connect anywhere and everywhere

I bought this thinking it would be perfect for my kids to work on schoolwork. I was completely wrong. Out of the box this laptop has been nothing but slow. I have a 14 year old laptop that runs quicker than this, which is entirely disappointing. Just to get on Google it has to be restarted. And of course less than 30 days since purchasing it Best Buy won’t let me return or exchange it!

Super lightweight. Very affordable laptop for day to day use.

It’s a great computer. If you use it for basic computing or for work i recommend. It’s fast and great processing.

It got hot so fast, took forever to load 1 tab and wouldn’t let me download google chrome onto it. Do NOT get it. I bought it because I like vintage older style tech and this looked so cool but it did not work for school stuff and struggle to run things like excel and word

Terrible purchase I bought for my daughter it’s so slow I wouldn’t recommend

Very good for its price and I chose the Windows 11 home option and it still works faster for Internet browsing and Youtube videos.

Very slow and would almost always crash after an hour of use. Even basic task just couldn't be done.

I made this open box purchase online. Picked it up in store. Made it home 60miles away and the computer was not reset. I took it back to be reset at another location. I was told it couldn’t be reset. So I left and took it back the next day to get a refund, the manager then said “this can be reset, who told you it couldn’t” so I waited 4 hours for the reset. Made it home and tried to connect to WiFi, well the WiFi hardware has been completely removed from this laptop. I just did. Refund online and I’m in the process of driving 60miles to return.

The computer is super fastand easy to use, and the definition of the screen is incredible.