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Customer Ratings & Reviews

$219.00

Customer reviews

Rating 4.1 out of 5 stars with 1747 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers love the product's overall performance, appreciating its portability, light weight, and good battery life, along with its size, color, design, and reasonable price. However, a significant number of customers express concerns about its slow processor speed. Additionally, some users have noted issues with screen quality, limited storage, and insufficient RAM or memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,747 reviews
  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with excellant customer service everyone was very nice and caring,Great job by everyone

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Don't recommend the service, PC is ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not able to get my included security app to download. It was a nightmare to purchase. It's slow but eventually gets the job done.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opened this computer and takes forever to charge. I’m actually in the process of packing the back up to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Simple Use Laptop - Email & Web Searches

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for a 79 year-old. Simple, easy, and perfect for his email and web review for news stories and other simple searches. Memory is a bit slim once the security application was installed. This was easily resolved with a flash drive / memory stick, which was better for security as it is not accessible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect budget friendly unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful starter laptop for any student or someone wanting basic computing functionality

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    SLOW, PAINFULLY SLOW.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're used to working a faster machine, like an Intel i7 @ 3Ghz w/32GB of RAM (as I do with my work laptop everyday) this one feels PAINFULLY SLOW. You're definitely getting what you paid for here. Life is short, I do not want to waste time waiting for windows, menus and programs to open. This is being returned ASAP.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gift card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe the laptop I bought was of the exceptional quality and the service was second to none.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I need.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop for school. Its great for the assignments and programs I need it for. I do everything online. Its basic and cost effective.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Screen quality

    Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    runs so slow! screen blacked out after a week. threw away box unsure if I will be able to return. money wasted

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Two year laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With technology being outdated the day you buy it, this is a perfect price point for a new laptop for various business items every two years, the wife likes it!

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Slllooowwwww

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you just need to check your email or read the news it is okay. Anything else? Ha slowwwwww

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed, Screen quality

    Rated 1 out of 5 stars

    Save your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow. Bad quality screen. Wish I could return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for testing at our training facility. Connects effortlessly to the WiFi and stays connected! Fast and reliable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gets the job done.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. This will only be good for school. But only paper/emails, struggles with video and zoom.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough memory to handle all the pre loaded junkware and background processes, let alone being able to browse through web pages. Dont recommend for any use or any reason

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works well for a small unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It operates well, but my fat hands are getting used to the smaller sized keyboard. Still, the battery life is excellent, and it loads things nicely.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good basic laptop for data and low memory tasks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is good for data transfer. It takes a while to load streaming videos, but it plays them well once started. Good for typing and low memory tasks.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is super slow and I haven’t installed any apps. Even with good wifi it can barely load the pages

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Old laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a good laptop. It had good interior quality.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT GET IT!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not get this if you are trying to use it for school!! I bought this for my kid to use for kindergarten online but it is super slow, screen is constantly zoomed in and is hard to get it zoomed out. When my son tries to join his live online classes it makes it choppy or we cant hear any audio. It also is super slow.

    No, I would not recommend this to a friend