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Customer Ratings & Reviews

$219.00

Customer reviews

Rating 4.1 out of 5 stars with 1747 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers love the product's overall performance, appreciating its portability, light weight, and good battery life, along with its size, color, design, and reasonable price. However, a significant number of customers express concerns about its slow processor speed. Additionally, some users have noted issues with screen quality, limited storage, and insufficient RAM or memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,747 reviews
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this laptop. Great price and all the functionality we need.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this laptop. It is easy to use. The quality is great and nice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This may as well be a Chromebook, not a windows computer. Not enough space to to anything but basic internet browsing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use once it was set up properly with the help from Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sisters Birthday Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed just a basic computer for a birthday present for my 73-year-old sister. She loves it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    What a hunk of Junk. No Kessel run record here!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect if you just want to have a blue laptop. If you want to actually have one that you can do more than play solitaire I would buy something else. Purchased it for my 8 year old for Christmas. Thought it would be perfect for her. Had to buy external hard drive just so she could load one game.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop for grandson

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my grandchild. Has everything needed for his use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    poor substitute for macbook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow, cumbersome, requires significant force to press / click. Not able to handle several apps running simultaneously. Thought it would be a good travel laptop but it was below expectations. Even worse its power cord is not USBC and caused issues.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Very limited

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good for anything but maybe youtube. Celeron is not a good processor and runs slow

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Basic system for a teenager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for a 14 year old to do Information Technology aa well as research for school assignments. Will update further in a few months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jims laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old laptop was starting to have problems so I was checking around and found this one. Good value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great product!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to navigate. Great color and compact.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Some good points, but I'm an Apple Guy apparently

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected. I needed a laptop as a backup to my Apple MacBook Pro. I figured, hey this should work for Word, email, cerfing. Probably, but I'm so used to the intuitive Apple that six steps to do one thing made me crazy. And way too much learning curve to "just simply" click or move or touch etc for me. Plusses: It seems faster than I was told it would be (but then again, it's brand new) and battery seemed to last ... good screen and brightness.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Just ok for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was very slow, and unable to complete more tasks than my phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Relearning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's first laptop I've had in years. Good to restart learning the laptop rules. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got my second HP laptop. Love the ease of setting up. Love writing my books using it.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Hp Computer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer runs very slow and did not meet my expectations.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Drusie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little and priced right...works better than my more$$$ laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow it lags a bit honestly wouldn't get it but the price is good

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and my computer. Very good purchase.

    I would recommend this to a friend