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Customer Ratings & Reviews

$219.00

Customer reviews

Rating 4.1 out of 5 stars with 1748 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers love the product's overall performance, appreciating its portability, light weight, and good battery life, along with its size, color, design, and reasonable price. However, a significant number of customers express concerns about its slow processor speed. Additionally, some users have noted issues with screen quality, limited storage, and insufficient RAM or memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,748 reviews
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hp quality device at a great price. Best buy shipped it quickly it was great

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Good Riddance Not Recommended.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this computer because it is too slow; freezes, and basically does not function. I got as far opening the box, turning on the computer, and then it took half a day to set-up due to slowness. Was not able to load web pages or stream any shows. I returned to store the next day. Good riddance.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    BlueBeauty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Great product. I really enjoy how fast and easy the setup was.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Back to dial up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this laptop has very good features, it was so slow to open pages I actually thought I heard the dial-up sound ringing in my ears. Even after turning off everything that was pulling the wifi signal it didn't get any better. No ethernet connection so that was all I could do. I guess that's what you get for $200.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP laptop is a Very good and reliable computer.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Nice laptop at a nice price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, fairly easy to navigate; I'm an inexperienced laptop user and I figured out how to use it for the few things I needed it for. I'm not a student or computer gamer, so I can't say anything about that. But it hooks to my wifi easily and I can pay my online bills with it, so I'm happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I need as a college student. Super fast processing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Homeschooling!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome option for homeschooling.My son loves it.Its fast and no problems thus far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 8 year old son have a great time playing with friends and family on his new laptop

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Worthless laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had the time to use it since I bought it cause of work. But it wasn’t working for what I needed and is super slow. I haven’t downloaded anything on it and it was a worthless buy and now I can’t exchange it cause it’s been about a month

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Confused laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot antivirus software is not recognized by Microsoft and will not load.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Decent for school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s decent but i mostly use it to class to get studies done

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ruined by Windows 11

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little computer for the money ruined by Windows 11 which absolutely sucks.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop for an amazing price. Absolutely love the blue color. Haven’t had a problem at all with managing apps, emails or even streaming. Not sure why I hesitated on buying it. Great speed, picture and battery lasts for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My over all rating is Excellent they were very friendly

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No charger Included!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not come with a charger!! No where on this listing did it say charger not included. One would assume if you are buying a laptop a charger would be included.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Very slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow I recommend spending more money on a much better quality.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop, it runs fast and is perfect for my school work

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good value product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value product The Windows Safe option was not clear but BB staff told me how to opt out of it

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    DONT BUY gave one star because you cant choose 0

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible thing was so lagged and slow I couldn't obtain internet to load or even do windows settings. I would never accept this thing even free is how bad it was. The mouse lagged just from the touch pad moving around. Control alt delete pulling up the task bar got the (not responding)

    No, I would not recommend this to a friend