Customer Ratings & Reviews

Got this for my son. Little lagging, but he loves the blue color. Works well with Roblox.

I bought this computer for my mom who is elderly an only uses it for zoom and Facebook lol but I bought it at end of June to give to her on her birthday an at first was great but now the screen went black an just flashes every once in awhile , it’s of course a little bit past the 15 day return time , obviously defective but looking at reviews I see others had same issue. I hope they will exchange or something because I didn’t have 200 dollars to just throw away . I mean come on it has not even been a month since bought it .

Great deal i am glade to be able to go to best buys and get the help i need

It did not work it come on when it want to. And dose not work.

Awesome laptop for my thriving college student. I would recommend this laptop to anyone.

Very slow. Bad quality screen. Wish I could return it.

I love this computer so far!! Everything I needed for a class I’m taking

Glad i went back to HP from my chromebook. So less confusing and very user friendly.

Totally satisfied Meets all my needs and the GEEK SQUAD orientation was very helpful

This needs to me taken off the website this laptops is so sloww it’s unbelievable

The computer will not turn on intermittently. I will be returning.

Do not buy.This is the worst on my way to return tomorrow

No good. Just took it out the box and it was acting up. Too late to get a refund so I have to see if geek squad can fix it. However my daughter purchased the pink one 2 years ago and didn’t have any issues so I’m not sure what’s the deal with this one?

Is it me or the computer Because I am having trouble setting up this computer.

Quick and has Word and Excel Great display easy to use keyboard and mouse

Wonderful and perfect for work from home. So much customization you can do.

This laptop is the worst!! Very slow connection and it blacked out on me.

This is very much meant to be a more budget-friendly laptop, meant for those who need the very basics without too much else. You won't be able to store much on here, so you will likely want to keep this as a simple work device when away from home. You could probably stretch this out further by uninstalling some of the apps it comes with, but even the essentials are going to take up most of your hard drive. Be wary that you may have issues just starting up the laptop for the first time. When I got to the Windows Update screen, the whole process got stuck and forced me to hard-reboot the laptop, which ended up restarting the set-up altogether. It eventually did go through, but it's a very glaring mark on this laptop. Another piece of advice is to turn off the "S mode", which forces you to use Microsoft's own store for all of your app downloads. I'm sure most people use a variety of programs, so you don't need your own computer telling you what you can and can't use. I've gone over the negatives I've found, but there are some positives. The laptop itself feels sturdy despite being lightweight, and the keyboard is large enough to feel comfortable typing on (in fact, I'm using it to write this review). Sounds and video have played well enough from my experience, and at the very least it can handle some light streaming. Battery life seems adequate, and will likely vary depending on what you're doing at the time, but if you're just checking emails you could probably keep this unplugged all day with no worries. As I said before, this is very much designed to be your standard work machine without the bells and whistles. You won't be doing much if any gaming on it, and it's best saved as an emergency machine or for something to bring on trips if you need something for work or with a keyboard. I would advise testing one out in-store before deciding if this is for you.

Perfect for my 9th grader and his homework and learning how to use a computer.

this laptop is very good for the necessary, very easy-to-use