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Customer Ratings & Reviews

$219.00

Customer reviews

Rating 4.1 out of 5 stars with 1749 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers love the product's overall performance, appreciating its portability, light weight, and good battery life, along with its size, color, design, and reasonable price. However, a significant number of customers express concerns about its slow processor speed. Additionally, some users have noted issues with screen quality, limited storage, and insufficient RAM or memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 1,749 reviews
  • Rated 5 out of 5 stars

    Awesome purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer especially for the price. Easy pick up. Great experience!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but beware!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEWARE!!! Only one external display on all M1 and M2 chips. Otherwise, this is a great computer and I have been thrilled with its performance thus far!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tina's PC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new computer. It serves the purpose that I needed it for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great laptop for entertainment purposes had to return and swap it out due to it not having enough RAM for the tasks I would be performing. If you need something simple to scroll the entertainment stream movies and tv shows on this laptop would be perfect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for a great price does everything i need and more!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value & amazing performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for the price. As a college professor it allows me to keep my student's information track.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew this was a low end laptop, but it is ridiculously slow. Even things like opening a word doc can take a couple of minutes. I like the small size, but it isn’t worth the money. The first one I had delivered and it had a broken screen. It cost me an extra $20 to exchange at the store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice item works very well love it. And it move the speed I want it to move and it had windows 11

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Blue Sky Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! The color is perfect. I am still holding on to the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blue HP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gets job done, decent for price. using as back up for school since my macs broken, if you want to store anything on it need to get more memory, my favorite color!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer for the price , works very well, only problem no hold battery .

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    DO NOT BUY!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the worst purchase it is extremely slow get opened the book and my update was over 45 mins long to complete. This is garbage

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Video quality horrible and jumpy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this laptop for my mom and the video picture whenever zoom or any other video app is being used is shaking, jumping and staticky! Will be returning.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely perfect for what I need it for. Lightweight so easy to take with me. Set up is quick so you can start having fun right away

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Computer was compromised when i got it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to take it back to Best Buy! Had issues with it! Now i have a better Lap Top with no issues! The issue with this has nothing to do with Best Buy!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to ise for telehealth appointments for my youngest daughter. It let me set up an account but wont allow me to open edge or anything. Bery disappointed. Guess i will return it for my money back

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great for my son for school purpose. I it a lot of capabilities like a Chromebook I would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is GREAT Display is also GREAT and the Speed is also GREAT It has just about everything you need in a laptop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good for teens school work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid needed a computer for online schooling and this was in the budget. It works for our needs and if it breaks, it's not so expensive we can't replace it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this computer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by the salespeople not to buy this computer because it was "cheap". Well, this computer has been better than my Mac and my expensive Dell. I bought it about 3 months ago. It is lightweight, fast, durable. I need to get a SD card or an external drive to add more memory. But this is an awesome computer. Bought 2 more for my staff. I want to buy the White one as well.

    I would recommend this to a friend