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Customer Ratings & Reviews

$219.00

Customer reviews

Rating 4.1 out of 5 stars with 1749 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers love the product's overall performance, appreciating its portability, light weight, and good battery life, along with its size, color, design, and reasonable price. However, a significant number of customers express concerns about its slow processor speed. Additionally, some users have noted issues with screen quality, limited storage, and insufficient RAM or memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 1,749 reviews
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for school, might need a little extra memory but it’s great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not all it's cracked up to be

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop wasn't bad, but did leave a lot to be desired. I bought it as a means to play a game after my last laptop stopped charging, this one was set for strictly Microsoft software. So, if you want to play something off of the Google Play Store, forget it. Trying to download anything not "Microsoft-verified", was a complete waste of time, and even trying to switch to Chrome would freeze everything.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good basic laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Especially nice key touch, not too hard and not too soft as many are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a great purchase no issues able to do everything that I wanted it to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good budget

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     Good price good budget from my work stuff and I’ll be great to stream

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Affordable home or school use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price for a home use laptop. Works right out of the box affordable and no speed issues for using office products or casual browsing. Definitely not a professional programmer or gaming system but if you are looking for an affordable home or school use laptop you won’t be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reliable starter computer for preteen. Great speed and programs for value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can this run games on roblox with mid graphics?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Specifcly i mean project flight and games like that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price works for what is needed.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Total garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes five minutes to open a edge browser, locks up constantly. My 5yr old cellphone is quicker. Bought for my kids and didnt realize it was this bad until i needed to use it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Not worth it chile

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop last year for my birthday (rn it’s a year later) and it is one of the worst laptops yet.. It’s slow basically just worthless even chrome takes forever to load or just downloading something.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Awful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst computer I’ve ever used. It takes a year to connect to a website, if it even does…. I usually get the popup that says “this page is not responding.” I’m now stuck with this piece of crap because Best Buy only allows 14 day returns. Very very frustrated

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    lap top

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great lap top thin light weight and reasonably priced

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I brought mine today

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get it and upgrade everything and the whole time the keyboard doesn't work at all so, I'm thinking its the drivers and it wasn't

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Speed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely horrible laptop extremely slow on everything.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for a good deal and it looks like it will last a long time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    1 star

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery does not last long it lacks horrible screen freezes if you try to open more than one app

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst computer I have ever used.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst computer I have ever used. Half of the time it is so slow I can’t even use it. I have attempted on multiple different internet connections and it either won’t respond, or it is so slow it takes at least twice the normal amount of time a normal computer would use. I have never been so disappointed using a computer in my life.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A real piece of ****

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just took 17 minutes for the login screen to load.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ugh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Struggles staying connected to internet. Slow loading webpages.

    No, I would not recommend this to a friend