Customer Ratings & Reviews

I got this as a Christmas gift for a person who has even less computer skills than me which I didn't think was possible but it's easy to set up does everything that we need it's still working today and I would recommend it first anybody that just needs it to look things up order stuff online to pay your bills that's what I use it for I imagine it's capable of doing many other things but at my age and my computer skills I'm happy I can turn the thing on but as far as I'm concerned it's a it's a really nice computer laptop

The machine is running ok except its memory space probably is too small for Windows. I have not installed any app and/or created any file yet but browsing the internet, and created a restore point. I was already warned of low in memory. My previous iPhone was 64GB ad I used it many years, and installed tens of apps without the memory space problem.

This is a horribly slow laptop. It was meant to be donated to my Church, but they would only have been frustrated waiting for the browser to load. I'm not talking about the webpage loading, I'm saying the browser takes about 15 seconds to open. Once I decided to return this to the BestBuy store, I needed to reset the operating system so that no personal data would be retrievable. This failed again and again, only stating that "Something went wrong". For over a week I continued trying until it finally worked and my data was safely removed. I then tried to return it to BestBuy, but was told because it was over the two week period from purchase, they could not take it back, even for store credit. This is the opposite of Customer Service. I have bought two laptops from BestBuy in the past 6 months. I have bought at least 10 in the past several years. I was returning this with everything intact, including the black insert to protect the screen and all of the packaging. I have been an IT professional for 30 years. I manage IT Technicians across the US and Canada for a global client. I can't tell you how very disappointed I am in BestBuy for not extending any options at all for a very disappointing purchase. This laptop will sit unused, and I've lost the purchase price because I was trying to be responsible and clear the data while preserving the original OS.

Prettiest color, so small, perfect for traveling!!

It's super light weight and functional. Email and web browsing are no problem.

Great laptop easy to use it hasva long battery life.

Easy setup, good size for small office. Thank ou.

Nice price does what I need . Helps me do gaming updates . Hood Internet great color and I bought it as a return. Paid less like new . Keep a eye out for exclusive returns used like new. I would recommend this lap top for the person at home who’s looking for a bag for your buck .

Affordability Many shoppers like this laptop because it's very budget-friendly. Given its specs, it’s a pretty good value for very light tasks. Portability Light and easy to carry, making it great for students, travel, or basic use. Good battery life per user reviews: some mention long battery durations. Simple, Everyday Use Well-suited for web browsing, doing schoolwork in Google Docs / Microsoft 365, or light productivity. People also like that it's “easy to use” — not overly complicated. Design / Build The Indigo Blue color is a nice touch; users like that it's not just basic black or grey. Micro-edge bezel gives a decent screen-to-body ratio — more screen, less waste. Strive Dreams Upgrade Potential Some users say you can upgrade the RAM and SSD (if there's an M.2 slot) — though it’s not super easy

I needed a cheaper laptop that is light for traveling and take care of the easy tasks.

Same as pictures. Easy to use and my daughter loved it.

This laptop was purchased as a gift for a love one. Gift receiver was excited before the box was open but once opened, face lit up because it was an so unexpected. Appreciative hugs were exchanged as well as expressions of gratitude. This laptop will be used for school and home. The laptop was much needed an it is personal. The person doesn't need to borrow anyone else computer because now they have their own. Also, no more trips to the library to use the computer.

I love this laptop! I'm not very tech savvy but this was very easy to set up and is extremely easy to use. It's a great value for the price!

Bought for my daughter to do homework on, it works wonderfully and has such a sleek design.

It works great! It’s exactly what I needed to browse go on the internet, create documents and Zoom meetings.

Great laptop for everyday activities like school work

Works great. Have not had any problems. Light enough to take with me

Love the way it works..loved the color and fast purchase

So far so good. Needed an affordable new one because I had accidentally cracked the screen of my spare laptop. So far working fine, all my docs transferred over on their own, and no issues. Hoping it lasts a couple of years !

A solid little machine if you need something functional and lightweight. It handles everyday tasks like email, browsing, and the slim design makes it perfect for travel. Just know the storage is very limited, so you’ll want to rely on the cloud or an external drive. If you need something simple and portable, it gets the job done.