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Ste 188
Sterling, VA 20166
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Customer Ratings & Reviews

$187.00
Save $12.99
Comp. Value: $199.99

Customer reviews

Rating 4.1 out of 5 stars with 2495 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,495 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great poduct!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. My daughter uses this as she started college this year. Light weight and size. Fits perfect in her tote.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Portability

    Rated 5 out of 5 stars

    LAPTOP

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop easy to use it hasva long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really good, great quality and you can take it anywhere :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop. There are a few downsides for it, but overall I like it. I use Google for almost everything I do. I can't download the Google browser. I have to turn S mode off to download anything other than Microsoft. I miss my side numbers keypad, and things are set up differently. The price was great. I got a new laptop because my old one would not update to Windows 11. Screen is a little smaller than I am use to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and awesome to use. Very fast and has a great screen.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Slow. Virtually useless. Skip and look elsewhere

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Understanding that this was an older model on clearance, with a bargain price of under $200, my expectation was not much as this was supposed to be a laptop for my 2 young children as they are starting to need online access for school work and the occasional "gaming" (math & reading exercises in forms of games). So they aren't holding up our work laptops. All it had to do was access emails and a few light duty websites, unfortunately it's not even capable of doing that. Computer is SLOOOOW, apps and webpages take forever to load, a 3rd party browser seems to be intentionally hampered/interfered by the built in Microsoft variety. In the end, the kids still wind up asking for our laptops. Gave it a try but this is utterly useless. If you need just browsing and emails, a smartphone can outperform this thing 100x faster. Put this $200 toward something else better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Think about returns . Buy used in new condition.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice price does what I need . Helps me do gaming updates . Hood Internet great color and I bought it as a return. Paid less like new . Keep a eye out for exclusive returns used like new. I would recommend this lap top for the person at home who’s looking for a bag for your buck .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a Christmas gift for my boyfriend he loved it and it works amazingly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great and adorable

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop I've ever purchased especially for that price as well.. The more expensive ones run no different than the less expensive ones.. And I brought with it a little pink mouse that is so adorable as well.. It's easy to use.. Thanks best buy and HP.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good for beginner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow, but works for me since i do not used it often.

    I would recommend this to a friend
  • Cons mentioned:
    Memory, Processor speed

    Rated 4 out of 5 stars

    Is this laptop still good?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is still good but the problem is has a low memory and also it slow.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Basic Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced, very basic laptop. Not being able to access my desktop, I wanted something larger than my phone screen for daily use. Easy to set up. Had no issues getting into Facebook, Pinterest or my banking information. The hubby has the same laptop and wasn’t pleased that I had purchased one. He said there’s no space on it to load anything like U tube, etc. I’m only using mine for searches, so I should be ok.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    daughter laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for daughter to use for zoom meetings. Excellent color/display and screen size. Easy to setup and use. Comfortable to carry away from home r/t its light weight, small size. Screen size still large enough for ease of viewing without eye strain.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Browsing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not suitable for heavy work useful just for browsing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well despite the small hard drive. Attached any external hard drive and have a beautiful machine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for multitasking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it its quick and easy to use but it overheats sometimes and shuts down but other than that its great laptop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deals and products at best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great very awsome and dependable i love it i will definitely be back

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Soo Pretty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this computer for my 12 year olds homeschooling. It is a basic, but efficient computer, and a good size for her. It is able to be navigated easily and is a very pretty color! If you want something simple and reliable that doesn't break the bank this computer is great!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    Laptop fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way it works..loved the color and fast purchase

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    HP-14" Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my laptop for school and it has a great battery life. I haven't had any issues with it. I wish there was more storage space to save documents. I suggest getting something to increase storage for this device if the work you are planning to do requires a lot of documentation.

    I would recommend this to a friend
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