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Customer Ratings & Reviews

Your price for this item is $187.99
The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 2354 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,354 reviews
  • Rated 4 out of 5 stars

    Good for students and small business

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a good computer for a student ir some quick office work. I would recommend switching out of S mode because it limits what you can do. The 64gb storage is minimal but easily increased with a mini usb flash drive. The ram is also easily upgraded aswell, with an 8gb ram stick it ups the ram to 12gb My wife loved the color and it is working out great for her.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unsure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problems in the beginning with freezing so I’m not sure how I feel about it. I am not 100% happy with the battery life. It’s o.k. so far I guess.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop for its price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for my use. It was purchased for web browsing and typing up documents. No issues so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not for kids

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love that its small and compact but the screen is to sensitive for kids

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    CEO, PJT Enterprises Music and Entertainment Inc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service even after the product was discovered defected . Great customer service and help . Thanks, Preston

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's slow in typing and opening the Internet but for the price it was worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP 14" Laptop - 64GB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the HP value. Scheduled delivery was on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top for home schooling.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what he needed.He started 9th grade this year. He needs all the applications on it to learn remotely He uses it in his bedroom where it is quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this item. I was surprised it came in multiple colors. The ease and functionality is great. I would most definitely recommend it to people I know. The instructions are clear on the computer but… the only thing that is not too clear are the instructions on how to reset the computer back to factory status.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it much, but it’s a little slow. Hopefully gets better. But for the money it’s ok.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced, very basic laptop. Not being able to access my desktop, I wanted something larger than my phone screen for daily use. Easy to set up. Had no issues getting into Facebook, Pinterest or my banking information. The hubby has the same laptop and wasn’t pleased that I had purchased one. He said there’s no space on it to load anything like U tube, etc. I’m only using mine for searches, so I should be ok.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a few hours for it to connect to my Wi-Fi and work well, I even took it back to the store for them to tell me tough crap. smh all I could do is return it or pay geek squad to look at it. Thankfully this nice Hispanic guy helped me with geek squad I say Hispanic guy because if I knew his name, I would say it because I thank him for helping me. I took it back home and it finally worked. So far so good now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Performance and Value for Everyday Use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop delivers impressive performance and great value for the price. With a sleek design, responsive keyboard, and a vibrant display, it's perfect for both work and entertainment. The battery life is solid, and the system runs smoothly for everyday tasks like web browsing, video streaming, and light multitasking. Overall, it's a reliable and efficient option for anyone in need of a versatile device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good little book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for checking emails, it's pretty good if you are not gaming or trying to store alot of stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy, Best Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Laptop. I also love the fact the Geek Squad personally delivered it to. E!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is good for the price. It slow to open windows pages.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Froze on second use and had to exchange.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviews were great so I purchased this. Had it for 2 weeks. Used it once to set up and second time I used it for school work. The second use I had the web open with 3 tabs and Microsoft word and it glitched several times and froze. Turned it off for the night and next day tried it and it would freeze trying to open the web and word. Went in to exchange for it and waiting for it to arrive. The geek squad had to help reset the old one because it was frozen and said that I was doing to much at one time for this laptop(a web browser and word i don’t think is much) and that even if i do what it can handle that with these ones that in 5 months it’ll likely give out and I’d have to buy a new one. I hoping with the new one that comes in I can make use of it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my mother. She uses it a few times a week and loves it. It is simple to set up and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty white HP lap top ...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good ... I like HP IT products and have an HP Chromebook. I have never experienced a problem with it, so when I needed a laptop for some personal business that couldn't be accomplished on my Chromebook, I knew my preference would be an HP.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay for the pricepoint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is very slow. I wish I could say I'm happy with my purchase, but for my usage, I needed a more powerful laptop. Overall, this is a good computer to do web browsing.

    I would recommend this to a friend