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Customer Ratings & Reviews

Your price for this item is $187.99
The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 2354 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,354 reviews
  • Rated 5 out of 5 stars

    HP White Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great experience in the store with a girl who provided a lot of help narrowing down on decision on the purchase of a laptop for my daughter who’s a student in middle school. She was very nice, friendly and knowledgeable. My daughter has no complaint and is really enjoying her laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. I knew what I was getting when I bought it so I tempered my expectations. Just really needed a machine to browse with, use for email and run simple apps on. It does the trick well. Noticed the processor is a bit slower when compared to my other machines but happily surprised with it overall. I assume it could do more if I asked it to. Feels a bit plasticky but a good by for the price IMO. Giving it 4 stars (not 5) only because it’s really a basic, introductory type of laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, covers all of my essential needs. Would purchase again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not horrible for the kiney

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the money, slower then Id like but it will work for my daughter for the time being. She doesn't care she was just thrilled to have her own and its "pink" :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reliable and dependable, function well with my needs in documentations at work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has worked really well for what we needed it for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slow

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so good as i thought very slow to respond to my commands.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pretty good but a bit on the slow side. Came fast and on time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great laptop for light use. Perfect for school or office work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for daily use and for a student my child loves it !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bit slow but perfect for my needs. And is HP :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love hp product (laptop), even though the lifelong of the battery don't last. The cost of the laptop was an awesome deal. Getting help was kinda slow but the workers were friendly. Thanks Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good performance

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for immediate needs. Descent screen quality and good performance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good little computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for being so small. It accomplishes everything I need to use it for- web browsing, streaming, and writing. Good speaker. The only reason I'm not giving it 5 stars is because sometimes the time and date don't sync and I have to do it manually.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slower than what i expected. I like the color options

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not thrilled with this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very slow, and it's almost impossible to use Discord voice channels. But it does do what I want most of the time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It functions is about all I can say about it. It takes a long time to power on and gets too hot when in use. When that happens, the screen suddenly goes black and I have to wait for it to come back on, hoping and praying I didn’t lose my work in the process. The keys on the keyboard need to be pressed hard to type. Overall, I got what I paid for. A cheap computer to get by until I decide to sell a kidney to purchase a better one.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So Far..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this laptop for a couple of weeks now and so far it’s been great. You could leave the laptop unchanged for days and it would still have a decent battery percentage. The performance could be better, but you get what you pay for. If you’re looking for a cheap laptop for school, I would recommend this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My New Laptop Computer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Computer Deserves A Five Star Rating I Love It

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st time laptop for my granddaughter. Serving it's purpose.

    I would recommend this to a friend