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Customer Ratings & Reviews

Your price for this item is $187.99
The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 2358 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,358 reviews
  • Rated 3 out of 5 stars

    Am I bluer than this thing?

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for emergency when didn’t have the funds. Machine looks nice; especially in blue. Performance is lackluster and runs slow even with super fast connection. Wouldn’t buy again or recommend. Saving up to replace with something better. Disappointed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Really good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good quality laptop. The only complaint i have about it is the print on the keys is too thin and it is hard to see some of the print in less than perfect lighting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my computer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer I fell in love with when I first seen it they compared it to another store and I got it for a cheaper price and I say the sales associate work with me and got me in and out God is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Looks good and it does well for my basic internet activities. I was also able to install and run seamlessly simple software programming applications. I bought it because I didn't want to risk my MacBook by installing 3rd party applications. The office subscription really gives this product better value than the other alternatives... I would only recommend basic internet activities since the processor is not good enough to handle hefty tasks. But since I knew that no disappointment there...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent computer for the price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer serves its purpose for what I need it for. It’s not super fancy and unfortunately super slow so if you need fast and fancy this isn’t for you. I think I’ve only used 5 times since I’ve had it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value is worth much more than what I paid. I wish I would have bought one for all my kids! It was very much underpriced. Great product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    grandma loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little smaller than expected bht thats because I'm bad at dimensions. I got it for my grandma for her birthday because she had been needing a laptop and she loves it. says its the perfect size for her to use comfortably.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is beautiful - the color is very vibrant. My only issue is not having Microsoft and the fact that the power button takes a while to work from time to time. Outaode of that it is very qorth the price and fits the purpose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for my side business!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop as an additional laptop to my VA business. I absolutely love it! Fits perfectly in my work bag! I try not to use the hard drive space, to keep it from lagging, so I use my external hard drive for all files, documents, etc. also went in and uninstalled apps that I knew I wouldn't utilize that would help free up more space. It's great for the price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop cutie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so light and handy! It comes equipped with loads of stuff already so I don't have to go through a bunch of hoops to get everything I need downloaded. Easy to use, plenty of extras, and inexpensive. What more could you ask?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rose gold laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop only thing I would say is sometimes it moves slow but I think it’s because of many other things that I have on my wifi and my gmail is huge love the color also and to able to make my important tabs into apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Perfect Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I accidentally cracked my laptop which was an HP Laptop as well. I was nervous about purchasing this one because I was so familiar with the old one. First of all, the rose gold color is a really nice touch and adds a premium look and feel to the device. I also purchased the matching mouse, which completes the look. One of the most important features of the laptop is its battery life, I've found that the power source lasts much longer than my old laptop and the speed of it is awesome. This is definitely a significant improvement and makes the laptop much more convenient to use on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for our family for a great price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great little laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a birthday present for my son Bought it for him to do school work and play games works perfect for his school work but doesn't have the speed for playing online games but overall he really likes it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP laptop has good quality and user friendly. Able to use for online study and research

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent school or office work laptop do not recommend if you want to play any games except angry birds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple, well priced laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a very value priced laptop, and does the trick when you just want to do simple things like surf the Internet or basic Microsoft Office functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is right and it does the job! Windows 11 is the way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the Best Buys!! Been looking for this laptop everywhere, was able to find it and get the fastest shipping with the best price. Best Buy has this laptop at the lowest price! This computer is compatible for work from home, it’s easy to use, the battery life is amazing, I could days without charging it, I use this for school and it’s nice a lightweight for travel. The laptop is easy to use beginner friendly, and has all the nice little features you need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop DELL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That's fair enough for the price. I would recommend it only for office work basic purposes.

    I would recommend this to a friend